Store Incharge

6 hours ago

Ahmedabad, Gujarat, India Kezan consulting Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job description
Comes in shifts and is accountable for overall store/LMD operations.    Specific activities to be done:   · Metric - Responsible for store metrics: OTD, Write off, complaints, attrition   · Monitoring
- Monitor & analyze key reports & take appropriate action that will help achieve metrics like OTD, Write-Off, DER, customer complaint - Ensure timely GRN, PRN, Cycle count, FEFO expiry process is followed - P&L Management   · Recruitment, Training & Logistics
- Co-ordinate with zonal HR to provide optimal staffing. - Co-ordinate with training team to ensure new hire training calendar is up to date - Attrition and Absenteeism Management - Onboarding/Warning letters, Rostering · People Related - Ensure rosters are created & people are following it - Counsel, coach - Reward & recognition programs conducted - Timely warnings are given to defaulters   · Process Adherence - Ensure all process should be follow end to end - Monitoring live dashboard and resolve any bottle necks in operations. - Drive & review process compliance in store
  • Competencies: 
  • Professional Knowledge: 
  • Knowledge in Warehouse & LMD operations
  Skills: 
  •    People Management
  • Good communication and verbal skills
  • Strong Leadership and team management abilities
  • Management proficiencies
  • Personal Attributes 
  • Customer Focus (Internal/External customers)
  • Timeliness
  • Enthusiasm & Initiative
  • Bias for Action & Speed

Profile:
  • Education: Graduate (12th Std+3yrs)
  • Years of Experience: Minimum 4 -5 Years
 

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