Senior Training Manager

2 weeks ago

Bengaluru, Karnataka, India Ample Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Looking for Senior Manager - Training

Location - Bangalore (Jakkur)

Immediate Joiner Preferred

Key Responsibility :

Training Strategy

  • Gain a comprehensive understanding of the training standards and guidelines established by the brands / principals
  • Collaborate with department heads and store managers to identify training needs and prioritize areas for product knowledge and retail skill development
  • Develop and implement a training plan aligned with organizational objectives including product enhancements, refreshers and updates
  • Manage the Training budget effectively, ensuring efficient use of resources and maximising return on investment
  • Stay abreast of updates, revisions, or enhancements to the principal's training standards and materials.
  • Remain proactive in reviewing and incorporating any changes into training programs to ensure ongoing compliance and alignment with the latest requirements

Training Process Management

  • Define and implement Training process and plans for new hires and for continued learning
  • Design training programs adhering to the brand's training standards to enhance overall operational performance and customer satisfaction
  • Ensure creation of engaging and interactive training materials, including presentations, manuals, e-learning modules, and hands-on activities.
  • Coordinate training logistics, including scheduling, venue selection, and resource allocation, to ensure seamless delivery of training initiatives.
  • Monitor and assess the effectiveness of training programs through feedback mechanisms, performance evaluations, and key performance indicators (KPIs)
  • Continuously update training content and methodologies to reflect industry trends, product advancements, brand standards and best practices
  • Ensure visibility to brand/partner trainings and send right nominations

Stakeholder collaboration

  • Collaborate with store managers, HR business partners, department heads to ensure buy-in and support for Training initiatives
  • Establish relationships with brand / partners / principal teams to collaborate and align to training standards and objectives

Data analysis and reporting

  • Prepare and maintain regular reports and updates on training activities, compliance levels, and performance metrics
  • Present findings to relevant stakeholders to facilitate informed decision-making

Team Leadership

  • Lead, manage and build a high performing team of trainers
  • Provide guidance, mentorship, and performance feedback to foster their professional growth and development.

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