Sr Associate Sales Support

3 days ago

Gurgaon, Haryana, India AT&T Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Job Description

Experience Level: 4 - 6 years (A3)
Location: Gurugram

Roles and Responsibilities:
  • Be the primary contact for the assigned SP/Account to manage the Lifecycle of the request.
  • Be the AT&T ambassador to further the customer experience.
  • Cowork with team members and external team stakeholders to work through the deliverables.
  • Should have basic knowledge of Invoicing, billing process, Inventory, and Pricing tools.
  • Serves as the primary point of contact for the designated SP/Account and can manage lifecycle day to day.
  • Effectively manages multiple projects with close attention to detail and meets short turnarounds and deadlines.
Primary / Mandatory skills:
  • Overall 3-5 years of experience in customer Q2C and sales-led lifecycle roles.
  • Very strong written and verbal skills.
  • Preferably from the Telecom/IT industry.
  • Experience working in an environment where coordination with multiple teams is essential to success.
  • Ability to prioritize individual/group work in a high-stress, daily deadline-driven environment.
Additional Information:
  • Willing to work in Shift Duties Especially the US business hours primarily. Also working from office Mandatory at least the 1st half of the shift.

Weekly Hours: 40
Time Type: Regular
Location: Gurgaon, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID: R-88646
Date posted: 11/03/2025
Locations: Gurgaon, India

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