Associate EUC Engineer

2 weeks ago

Hyderabad, Telangana, India Zelis Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis' award-winning culture.

Position Overview

Endpoint Manager Engineer with expertise in Intune management, application deployment, vulnerability remediation, asset management, and system reimaging,

Key Responsibilities:

Desktop Deployment and Configuration:

  • Install, configure, and deploy desktop computers, laptops, and related peripherals for new employees and existing users.
  • Ensure that desktop systems are set up according to the organization's security policies, software standards, and best practices.
  • Monitor and manage operating system updates and patches for desktop systems.

Software Management

  • Package applications in Intune and/or SCCM with the necessary settings for deployment to end-user desktops.
  • Manage the software versions in the environment to ensure the latest stable version is deployed to end-user desktops.
  • Using Intune and/or SCCM to update and patching applications on end user desktops to ensure they are up to date with security fixes and feature updates.

Qualifications and Skills:

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
  • Added advantage someone has Intune knowledge and working experience.
  • Proficiency in desktop operating systems (e.g., Windows) and productivity software.
  • Knowledge of desktop hardware, peripherals, and network connectivity.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Customer-focused with a strong commitment to providing exceptional support.
  • 3-5 years of relevant experience.

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