Senior Sales Executive
5 days ago
We are seeking a Senior Sales Executive to join our team and lead front-line sales operations. The ideal candidate will have a proven background in high-end retail or jewellery sales, exceptional customer service skills, and the ability to build strong client relationships that drive revenue growth.
Key Responsibilities
- Achieve and exceed monthly and quarterly sales targets.
- Provide expert guidance to customers on jewellery products, designs, materials, and pricing.
- Build and maintain long-term relationships with high-value clients and repeat customers.
- Handle client queries, concerns, and special orders with professionalism and attention to detail.
- Contribute to visual merchandising, stock display, and store presentation standards.
- Maintain accurate sales records, prepare reports, and coordinate with the back office for billing and inventory updates.
- Stay up to date on jewellery trends, materials, gemstones, and design innovations.
- Mentor and support junior sales staff, fostering a culture of excellence and teamwork.
- Represent the brand with integrity and uphold the company's reputation for premium service.
Requirements
- Minimum 2+ years of experience in jewellery or luxury retail sales.
- Strong product knowledge in gold, diamonds, and precious stones.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-centric approach with a passion for luxury service.
- Confident, well-groomed, and professional appearance.
- Proficiency in POS systems, CRM tools, and MS Office.
Job Type: Full-time
Benefits:
- Food provided
Work Location: In person
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