Digital Repair Specialist

2 weeks ago

Dohad, Gujarat, India Jio Full time ₹ 3,00,000 - ₹ 9,00,000 per year
Job Description

1. Interact with customers on handset related issues.

2. Troubleshoot handset defects

3. Handle handset related queries

4. Record job entry in Customer Relationship Management portal

5. Upgrade software of handsets

6. Assemble / dismantle smartphones - unibody/duo body

7. Repair handsets by changing screen, speaker, mic, camera etc.

8. Repair handsets by PCB swap, charging connecter replacement etc.

9. Deposit of cash collected through service

10. Verify handsets for exchange

Skills and Competencies

1. Customer Focus,2. Communication skills,3. Problem Solving skills,4. Handset repair skills,5. Knowledge of spares operations,6. Knowledge of CRM Systems

Education Required

10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Experience Required

0 - 4 years

  • Digital Repair Specialist

    2 weeks ago

    Dohad, Gujarat, India Jio Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job description1) Install CPE devices & Daily partner management.2) Address partner queries & Drive quality installations.3) Interact with customers &Troubleshoot device defects.4) Handle device queries & Record job in CRM portal.5) Upgrade device software & Assemble / dismantle smartphones.6) Repair handsets & Verify devices for exchange.7) Inspect FTTx...

  • Senior Digital Repair Specialist

    1 week ago

    Dohad, Gujarat, India Jio Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    At Reliance Industries Limited, we are committed to driving innovation, excellence, and sustainability across diverse industries. As one of Indias largest and most dynamic conglomerates, we offer exciting career opportunities for individuals who are passionate, forward-thinking, and ready to contribute to our vision of building a brighter tomorrow. We are...

  • Senior Digital Repair Specialist

    1 week ago

    Dohad, Gujarat, India Jio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    t Reliance Industries Limited, we are committed to driving innovation, excellence, and sustainability across diverse industries. As one of Indias largest and most dynamic conglomerates, we offer exciting career opportunities for individuals who are passionate, forward-thinking, and ready to contribute to our vision of building a brighter tomorrow. We are...