Customer Service Executive

2 days ago


Delhi, Delhi, India SEE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

SEE.IO is dedicated to advancing industrial progress through precision engineering, cutting-edge technologies, and exceptional quality. As a prominent industrial manufacturing company, we deliver high-performance components and systems tailored to industries such as construction, energy, agriculture, and machinery. Our innovative and durable products meet rigorous global standards and are designed to perform in the most demanding environments. We take pride in creating solutions that enhance operational efficiency, ensure safety, and add long-term value for our clients. Join us to contribute to building a smarter and more sustainable future.

Role Description

This is a full-time, on-site role for a Customer Service Executive who is willing to relocate to Colombo, Sri Lanka. The role involves managing customer interactions, ensuring customer satisfaction, and providing exceptional customer service. Responsibilities include resolving customer inquiries, managing service requests, addressing concerns effectively, and continually improving the overall customer experience. The position requires collaboration with other teams to deliver high-quality solutions and continuous refinement of customer support processes.

Qualifications

  • Ability to multitask and maintain professionalism under pressure.
  • Proven expertise in Customer Satisfaction and providing excellent Customer Support
  • Strong organizational and time management skills
  • Proficiency in using customer service software and tools
  • Fluent typing and written communication skills.


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