Branch Head
4 days ago
Job Title: Branch ManagerLocation: Multi-Branch (All 6 Slimiphy Centers)Reporting to: CEO (Kishan Bhai)Department: OperationsEmployment Type: Full-TimeRole Objective:To ensure smooth, standardized, and customer-centric daily operations across all Slimiphy branches while driving profitability. This includes managing staff schedules, maintaining facility standards, optimizing resource usage, ensuring a delightful customer experience that aligns with Slimiphy's wellness philosophy, and achieving financial targets to support business growth.Key ResponsibilitiesBranch Operations ManagementOversee daily functioning of all 6 branches.Ensure timely opening/closing, cleanliness, and therapist readiness.Conduct branch-wise weekly performance reviews.Supervise therapy schedules, slot availability, and appointment planning.Coordinate equipment maintenance and ensure availability of therapy supplies.Team Supervision & Staff DisciplineLead, guide, and manage branch managers, trainers, and front desk staff.Prepare weekly rosters ensuring fair distribution and backup.Resolve inter-staff concerns and maintain a healthy team environment.Enforce grooming, dress code, and punctuality SOPs.Process & SOP ComplianceEnsure consistent implementation of Slimiphy's SOPs.Conduct monthly operational audits for process adherence.Maintain client files, reports, and feedback documentation per SOP.Performance Tracking & ReportingMaintain daily branch-wise dashboards (clients served, new joinings, therapy completion).Monitor KPI metrics: therapy completion rate, customer repeat visits, staff productivity.Share consolidated weekly/monthly reports with the CEO.Customer ExperienceMonitor client wait time, ambience, hygiene, and satisfaction.Handle escalated client issues and ensure timely resolution within 24 hours.Lead efforts to personalize service and celebrate client milestones (e.g., fitness goals).Cross-Functional CoordinationLiaise with Sales, HR, Finance, and Marketing teams.Coordinate with Marketing for offer execution or events at branches.Work with HR for recruitment needs and training gaps.Profitability ManagementMonitor branch revenue streams (e.g., memberships, package sales, upsells) to meet financial targets.Collaborate with the Finance team to control operational expenses and stay within budget.Implement cost-saving initiatives (e.g., energy efficiency, supply optimization) without compromising service quality.Analyze branch profitability monthly and propose strategies to improve margins (e.g., increasing client retention, promoting high-value packages).Key Result Areas (KRAs)KRAKey Metric / GoalBranch Performance & Service Quality95%+ branch readiness score across all centers (audits/monthly reviews)Staff Productivity85%+ utilization of scheduled hours by staffClient Satisfaction90%+ average monthly satisfaction score (based on feedback)Operational Reporting Timeliness100% weekly reporting accuracy and punctualitySOP Compliance
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Chief Branch Head
2 weeks ago
Surat, India Bajaj Life Full timeJob Description Company Description Bajaj Life Insurance is one of India's fastest-growing life insurance providers, offering diverse plans such as ULIPs, term insurance, retirement, and child policies to help customers achieve their financial goals. With over 3.85 crore policyholders, 1.3 Lakh Crores in assets under management, and a 99.29% claim settlement...
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Branch head, Vadodara
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Manjalpur, Vadodara, Gujarat, India Anuroop Wiwaha Sanstha Full time ₹ 2,40,000 per yearPosition: Branch headWork experience - minimum 1 year experienceWork Schedule: Full time/ 6 days/ Wednesday weekly off.The Branch head is responsible for delivering exceptional customer service and ensuring smooth operations at the office. To assist customers with inquiries, process transactions, and handle concerns promptly. To maintain product knowledge,...
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Receptionist
1 week ago
Vesu Village, Surat, Gujarat, India Red & White Group of Institute Full timeKey Responsibilities: The responsibilities of a receptionist can vary depending on the organisation, but generally, they are responsible for: 1. Reception and Guest Services: Greet and welcome visitors, students, and employees with a professional and friendly demeanour. Answer and direct phone calls, take messages, and provide information to callers. 2....
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Surat, India Seven Consultancy Full timeJOB DETAILS Train employees and evaluate their performancesCreate strategies to ensure that sales targets are met Prepare reports on sales Create and maintain relationships with clients Liaise with other branches to share strategies Ability to strategize and plan ahead Proficiency with Microsoft Office FUNCTIONAL AREA Retail Industry Recruitment Agency in...
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Surat, India Seven Consultancy Full timeJOB DETAILS Train employees and evaluate their performancesCreate strategies to ensure that sales targets are met Prepare reports on sales Create and maintain relationships with clients Liaise with other branches to share strategies Ability to strategize and plan ahead Proficiency with Microsoft Office FUNCTIONAL AREA Retail Industry Recruitment Agency in...
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Gold Loan Head
2 weeks ago
Adajan, Surat, Gujarat, India Marg Techno Projects Full time ₹ 24,00,000 - ₹ 72,00,000 per yearPosition: Gold Loan HeadLocation: Surat, GujaratEmployment Type: Full-time, On-siteRoles & Responsibilities:Lead and manage Gold Loan business operations for Surat region.Achieve annual sales target of ₹10 Crore Gold Loan disbursement and maintain ROI of 18%.Build, train, and manage a strong team of Branch Managers, Gold Appraisers, and Operations...
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Branch Head
19 hours ago
Ahmedabad, Gujarat, , India Yubi Group Full time ₹ 80,00,000 - ₹ 1,50,00,000 per yearAbout Yubi Yubi Markets is a one stop platform for all wealth products & partners, Yubi Markets, an organization dedicated to the cause of wealth managers & financial advisors in India.At Yubi Markets, we understand that clients expect a one -stop shop experience when it comes to financial products (NCDs, FDs, PMS, Mutual funds etc). We have therefore...
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Training Coordinator
3 days ago
Vesu, Surat, Gujarat, India Kalamandir Jewellers Full time**About the job** **Company Description** Kalamandir Jewellers, established in 1986 in Kosamba, is a renowned retail jewelry brand with a legacy of excellence in jewelry craftsmanship. With a network of six stores and seven airport outlets, we cater to the discerning tastes of our clientele. Quality, innovation, and customer satisfaction are at the core of...
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Ch
1 week ago
Surat, Gujarat, India krishna Careers Full time**Job Role**: Cluster Head overseeing multiple branches or teams for direct sales. - **Responsibilities**: Managing multiple teams, ensuring branch sales growth, and customer relationship management. - **CTC**: 15 LPA Pay: Up to ₹1,500,000.00 per year **Experience**: - total work: 1 year (preferred) Work Location: In person
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Gandhinagar, Gujarat, India Riverforest Connections Full timeJob Purpose To represent the IBU as designated delegate with the with IFSCA or any other regulatory bodies Key Responsibilities Representing assisting the CEO Activity To represent the IBU as designated delegate with the with IFSCA or any other regulatory bodies Representing Bank IBU at the IBA GIFT City Sectoral committee meetings in case of absence of CEO...