Loyalty Coordinator/Analyst

2 days ago

Ahmedabad, Gujarat, India e.l.f. Beauty Full time ₹ 12,00,000 - ₹ 24,00,000 per year
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: 
Position Summary The Loyalty Coordinator is responsible for managing and optimizing our customer loyalty program to drive customer engagement, retention, and acquisition. This role serves as the primary administrator for the loyalty program, working cross-functionally to ensure seamless program execution and continuous improvement Responsibilities

  • •Manage day-to-day operations of the loyalty program, including campaign set-up, and troubleshooting.
    •Analyze loyalty program data to identify trends, opportunities, and areas for improvement
    •Develop and implement strategies to increase program enrollment, engagement, and retention
    •Create and execute targeted loyalty campaigns and promotions to drive member engagement
    •Respond to and resolve loyalty program member inquiries and issues
    •Monitor and report on key performance indicators (KPIs) for the loyalty program
    •Stay current on industry trends and best practices in customer loyalty and retention
    •Recommend and implement program enhancements based on customer feedback and performance data
Qualifications

  • •Bachelor's degree in Marketing, Business Administration, or related field
    •2-3 years of experience in customer loyalty, CRM, or related marketing role
    •Strong analytical skills with experience in data analysis and reporting
    •Excellent communication and interpersonal skills
    •Detail-oriented with strong organizational and project management abilities
    •Experience with CRM systems and loyalty program management tools
    •Ability to work collaboratively in a fast-paced environment
    •Customer-centric mindset with a passion for creating exceptional experiences
Preferred Qualifications
  • Experience in retail, beauty, or consumer products industry
  • Knowledge of customer loyalty best practices and trends
  • Proficiency in data visualization and presentation
  • Experience with email marketing platforms and campaign management
  • Understanding of customer segmentation and personalization strategies
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors' discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice ) for how your personal information is used and shared. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Business Analyst

    1 week ago

    Ahmedabad, Gujarat, India Skyleaf Consultants LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring: Business Analyst | AhmedabadExperience: 2+ yearsLocation: AhmedabadWe are looking for a Business Analyst to support the Chief Business Officer in day-to-day operations, ensuring smooth coordination, data management, and execution follow-ups.Key Responsibilities:Prepare and manage MIS, dashboards, and presentations for business reviews.Collect,...

  • Business Analyst

    7 days ago

    Ahmedabad, Gujarat, India Shashwat Hr Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Responsibilities:Business Analyst (Power BI) Gather & document client requirements, manage Australian client communication, coordinate with dev teams, deliver BI dashboards & insights, ensure timely project execution.Health insurance

  • Data Analyst

    7 days ago

    Ahmedabad, Gujarat, India Omex Infotech Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We're Hiring: Data Analyst (Non-IT)Are you great with numbers and insights?We're looking for a detail-oriented Data Analyst to help us make smarter business decisions through data.Position: Data Analyst (Non-IT)Location: AhmedabadExperience: 1–3 YearsKey Responsibilities:Analyze sales, marketing, and operations data to identify trends and areas of...

  • Business Analyst- Ahmedabad

    2 weeks ago

    Ahmedabad, Gujarat, India EAZY Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewEazy ERP Technologies Pvt Ltd is a leading software development company based in India. With a strong focus on innovation and customer satisfaction, we provide cutting-edge solutions to businesses in various industries.Role And ResponsibilitiesWe are seeking a highly motivated Business Analyst to join our team.The ideal candidate will be...

  • Business Analyst- Ahmedabad

    5 days ago

    Ahmedabad, Gujarat, India Eazy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Overview: Eazy ERP Technologies Pvt Ltd is a leading software development company based in India. With a strong focus on innovation and customer satisfaction, we provide cutting-edge solutions to businesses in various industries.   Role and Responsibilities: We are seeking a highly motivated Business Analyst to join our team.   The ideal candidate...

  • Business Analyst

    5 days ago

    Ahmedabad, Gujarat, India Stalwart Themius Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Stalwart Themius is seeking a Business Analyst for one of our clients based out of Ahmedabad who are a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises.Job Summary:We are seeking two experienced Business Analysts to join our team who will be responsible for understanding and analyzing business...

  • Business Analyst

    5 days ago

    Ahmedabad, Gujarat, India RemoteStar Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job role: Business Analyst Location: Ahmedabad Experience: 3–5 years   We are seeking detail-oriented and proactive Business Analyst to  support the development and delivery of our SaaS product offerings. As a key link between product, engineering, and business teams, you will gather, analyze, and translate business requirements into actionable...

  • Business Analyst- Ahmedabad

    2 weeks ago

    Ahmedabad, Gujarat, India Eazy ERP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Overview:Eazy ERP Technologies Pvt Ltd is a leading software development company based in India. With a strong focus on innovation and customer satisfaction, we provide cutting-edge solutions to businesses in various industries.Role and Responsibilities:We are seeking a highly motivated Business Analyst to join our team.The ideal candidate will be...

  • Process Analyst

    1 week ago

    Ahmedabad, Gujarat, India NetBounce Placement Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title:Process AnalystLocation: Ahmedabad (On-site)Shift: Night Shift (US Time Zone)Experience: Fresher – 4 YearsAbout UsAt Netbounce Placement, we help candidates across the USA achieve their career goals by connecting them with the right opportunities. Our mission is to simplify job placements through structured processes, teamwork, and smart...

  • Business Analyst

    7 days ago

    Ahmedabad, Gujarat, India Uffizio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role OverviewWe are looking for aBusiness Analyst (BA)who will act as a bridge between the Product Owner, development teams, and support teams. The BA will be responsible for gathering and analyzing requirements, managing sprints, ensuring clear communication across teams, and validating that deliverables meet business needs. The role also involves exploring...