Admission Counsellor

2 weeks ago


Anna Salai Chennai Tamil Nadu, India Musée Musical Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Role and Responsibilities

  • Set a professional and welcoming tone for the organization, ensuring a positive impression.
  • Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately.
  • Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication channels with professionalism and accuracy.
  • Create and proactively follow up with potential opportunities to help them complete their enrolment process.
  • Record all customer inquiries in the CRM, ensuring efficient tracking and progress of deals.
  • Understand requirements and provide accurate detailed information about available courses and guide them onto completing their enrolment process.
  • Ensure that the reception area is tidy and presentable, with all necessary stationery and material.
  • Working closely with Senior Counsellor, educators, Student and Parents with planning and carrying out school-related programs and events.
  • Act as the first point of contact for resolving teacher and student grievances, ensuring smooth operations and maintaining satisfaction. Follow escalation matrix to resolve the grievances at the earliest.
  • Achieve all Revenue and Sales Targets.
  • Help shape and uphold the vision of the school.
  • Updating the management on a monthly basis about the progress.
  • Responsible for sharing all reports related to student enrolments, fee payments, Course information and Instrument purchase.

Qualifications and Education Requirements

  • Graduation with 0-3 years of experience in academic counselling.

Preferred Skills

  • Excellent Communication.
  • System Knowledge.
  • Teamwork. counseling.
  • Adaptability.
  • Student support.
  • Interpersonal skills.
  • Report management.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment

Experience:

  • Academic counseling: 1 year (Preferred)

Language:

  • English, Tamil (Preferred)

Location:

  • Anna Salai, Chennai, Tamil Nadu (Preferred)

Work Location: In person



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