Sales and Operations Specialist
2 days ago
Key Responsibilities
Sales Coordination
- Handle customer inquiries, quotations, and order confirmations.
- Coordinate with clients and dealers for follow-ups, payments, and dispatch schedules.
- Maintain sales records, reports, and CRM updates.
- Support the field sales team with documentation, lead tracking, and after-sales coordination.
Operations Management
- Manage day-to-day office operations including logistics coordination, dispatch, and stock management.
- Coordinate between production, purchase, and sales departments to ensure timely delivery.
- Track material movement, order status, and service claims.
- Prepare daily, weekly, and monthly sales & operations reports for management.
Customer & Dealer Support
- Handle warranty and service claim communications.
- Ensure timely updates and resolutions for customer concerns.
- Build strong relationships with existing and new dealers.
Requirements
- Education: Bachelor's degree
- Experience: 0-1 years in sales coordination, operations, or similar roles.
- Skills:
- Strong communication and organizational skills.
- Knowledge of MS Office (Excel, Word, PowerPoint).
- Experience with CRM, inventory, or ERP systems (preferred).
- Ability to multitask and handle operational pressure.
Job Type: Full-time
Pay: ₹180, ₹240,000.00 per year
Work Location: In person
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