Trainee - Client Experience
2 weeks ago
Your ProfileMember Engagement: Assist in hosting and interacting with RSC members, ensuring their needs are anticipated and met.Experience Delivery: Support the team on-site at events to provide smooth, personalized, and premium client experiences.Relationship Building: Help capture client preferences and feedback to tailor future interactions.CX Support: Handle queries, resolve minor issues, and ensure every client touchpoint reflects RSC's exclusivity.Coordination & Reporting: Assist with logistics, vendor coordination, and documentation, along with creating presentations or reports using Canva, PowerPoint, and Excel.Your Checklist
- A go-getter attitude with strong networking and information-seeking skills.
- Excellent communication and interpersonal skills to manage high-profile member interactions.
- Good organizational abilities with attention to detail.
- Basic proficiency in Canva and/or PowerPoint, and Excel.
- Current student or recent graduate (Hospitality, Marketing, Event/Luxury Management, or related fields).
- Prior exposure to client-facing or hospitality roles is a plus.
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