TL /AM - WFM -Capacity Planning - Bangalore/ GGN

Build, maintain, update capacity planning files/models align forecasted demandAnalyze historical data call volumes AHT, shrinkage, attrition, productivity to project hiring plansWork closely finance, HR, ops to align workforce capacity budgets SLAs Required Candidate profileProvide proactive insights on staffing gaps, risks, recommendationsSupport long-term...

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...

Job DescriptionSenior Analyst/Team Lead - WFM Capacity PlanningWe are seeking a highly skilled Senior Analyst/Team Lead to lead our Workforce Management (WFM) Capacity Planning team. The ideal candidate will have experience in capacity planning, workforce management, and resource planning, with a strong understanding of scheduling, shrinkage, and AHT...

Must have Min 3 to 4yrs exp in WFM Scheduling and Capacity Planning from BPO.End to End Scheduling exo required from BPO Contact Center.Occupancy/ Headcount Calculations.Fluent in EnglishCall send CV

We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting.Please Note- Must have strong experience in Capacity Planning & Forecasting.Interview Mode- Face to Face on 4th Sep 25Location - BangaloreExperience Years9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantageNotice Period - Immediate - 45 Days...

Roles:WFM - Capacity PlanningWFM - RTAMin 2+ Years experience in WFM Capacity Planning / RTAStrong Understanding on Capacity Planning/ Forecasting/ Handling Call Volume/ Live MonitoringHands on experience in Advanced ExcelKnowledge of Powerbi (Added advantage)5 Days WorkingRotational Shift/ OffsBoth Side CabLocation- Hyderabad/ Pune/ BangaloreCall Anumeha @...

Roles:WFM - Capacity PlanningWFM - RTAMin 2+ Years experience in WFM Capacity Planning / RTAStrong Understanding on Capacity Planning/ Forecasting/ Handling Call Volume/ Live MonitoringHands on experience in Advanced ExcelKnowledge of Powerbi (Added advantage)5 Days WorkingRotational Shift/ OffsBoth Side CabImmediate Joiners PreferredLocation- Hyderabad/...

Role: WFM SpecialistMin 5+ Years of experience in WFM (Workforce Management) in BPO/ Contact Centre SettingsStrong understanding on Capacity Planning & ForecastingUK Shift5 Days WorkingLocation: BangaloreImmediate joiners preferredCallAnumeha: Priyanka: Send resume to

Job Summary We are seeking a dynamic and experienced Manager – Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions.The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...

Job Summary We are seeking a dynamic and experienced Manager – Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions.The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...