Principal Consultant_ OM

Ready to build the future with AI?
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.  

If you thrive in a fast-moving, innovative-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.  

Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant_ OM & EDI NL
The Principal Consultant will effectively direct, manage and control multiple medium to extra-large technical projects aligning project plans and activities with relevant workgroups to ensure successful project completion on time and within budget constraints.
Effectively direct, manage and control multiple medium to extra-large technical projects aligning project plans and activities with relevant workgroups to ensure successful project completion on time and within budget constraints
Provide consistent, accurate and comprehensive project updates in a compelling manner. Customize these updates to specific audiences from project team members to project leaders to Executive Steering Committees
Effective leadership skills, with experience leading cross-functional teams in the project manager role and managing simultaneous projects of medium to large size and complexity.
Strong problem-solving and analytical thinking abilities.
Excellent communication and negotiation skills, with the ability to convey complex concepts and influence others.
Self-motivated and proactive, with the ability to work independently and take ownership of projects.
Strong financial analysis skills to interpret and communicate project calculations like Total Cost of Ownership, Estimate to Complete, Estimate at Complete, Run Rate, and others

Responsibilities

• Effectively direct, manage and control multiple medium to extra-large technical projects aligning project plans and activities with relevant workgroups to ensure successful project completion on time and within budget constraints.

• Provide consistent, accurate and comprehensive project updates in a compelling manner. Customize these updates to specific audiences from project team members to project leaders to Executive Steering Committees.

• Continuously monitor and evaluate project progress, risks, and resource requirements; adjusting and mitigating issues as needed to ensure successful project outcomes. Escalate risks and issues as necessary and in a timely manner.

• Develop and maintain productive working relationships with business partners, external vendors and internal IS teams. Collaborate with a broad range of stakeholders in a transparent manner, seeking consensus where possible and negotiating through adversity when needed.

• Manage project budgets and financials, ensuring adherence to financial constraints and resource allocation, while closely monitoring key financial performance indicators to make informed decisions and achieve roject success.

• Execute projects within a hybrid environment that utilizes both Waterfall and Agile methodologies, ensuring streamlined and efficient workflows.

• Learn and utilize project management tools and processes. Become an advocate for adherence to the tools and processes.

• May support Program Managers with the management of programs.

• Work independently, seeking guidance in only the most complex of situations.

• Demonstrate creativity and innovation by offering original ideas, considering alternatives and approaches, and driving continuous process improvement within the PMO practice.

• Interpret internal and external business challenges and provide recommendations to improve products, processes, or services, utilizing your expertise and best judgement.

Qualifications we seek in you
Minimum Qualifications / Skills
o    Bachelor's degree in a relevant field
o    Extensive experience in technical project management, preferably in a PMO (Project Management Office) environment.
o    Good years of proven track record of successfully delivering multiple medium and large sized technical projects on time and within budget in the project manager role.

Preferred Qualifications/ Skills
o    Experience with ServiceNow Strategic Portfolio Management (SPM), Jira and Smartsheet highly regarded.
o    Order Management and/or EDI projects highly preferred
o    Experience with vendor management and vendor selection (Requests for Proposals) highly regarded.
o    Experience with large meeting agenda planning and excellent facilitation skills highly regarded.
o    Experience with organizational change management concepts and process documentation highly regarded.
o    Working knowledge of modern ERP systems (Oracle ERP experience is required). Strong functional and technical knowledge of SaaS based solutions.
o    Experience with technology projects within Supply Chain, Manufacturing, Consumer Goods and/or Fresh Produce industry favorably regarded.

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress .

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.  
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.