Process Manager-W&D

The Process Manager-W&D oversees warehouse and transportation processes for accuracy and integrity, working closely with GPOs. They collaborate across departments to create effective operations strategies, mentor SMEs, and help develop standards, technical applications, and best practices.

Key Responsibility:

• Responsible for identifying the gaps and support optimization processes in collaboration with Global Business Process owner, other Global and Local Operations teams.
• Support related domain GBPO and Operational business for assessing, prioritizing, process change/enhancement requests to the related business domain. Support preparation of proper business case and user requirement to trigger decisions on incorporation into the standards or for single non-standard solutions to be accepted.
• Drive for the Process ownership implementation according to the standards for the Supply Chain ensuring responsibilities are cascaded appropriately within the organization establishing a network of process experts and sharing best practices.
• Ensure together with Global functions the business processes are simplified and standardized into template solutions for implementation into standardized ERP and non-ERP solutions according to strategic program directions & guidelines.
• Provide support for strategic initiatives and global projects to promote process standardization throughout the network, ensuring alignment with GBPO and business function.
• Link between GBPO, Operations Business (Super user, Business Champions) and IT to ensure effective monitoring of processes/interface implementation for any related digital applications and act as a "translator" amongst IT and operation business to ensure smooth implementation of interfaces.
• Ensure with GBPO (when applicable) that process and data standards are maximizing the standard and are complying to the internal and external regulations.
• Ensure with GBPO (when applicable) adherence to the process standards in the ongoing business throughout an effective monitoring of process effectiveness and compliance ·
• Coordinate with GBPO (as appropriate) to establish Key Indicators for evaluating the effectiveness of Warehouse and Transportation management processes, ensuring these metrics are systematically monitored throughout the process framework.
• Support the Supply Chain function to deliver compliance and productivity targets provided through standardized processes.
• Support to local and global organizations in terms of SOPs/WI, training material and organize/execute the training if requested.
• Initiate and ensure implementation of system process improvement proposals coming from own ideas, program updates with new functionality, sites, countries, excellence, or any other source.
• Responsible for preparing business cases to define and decide on changes to ensure efficiency, effectiveness and compliance for the data and process standards and lead the related business transformation activities.

Essential Requirement:

• 10+ years' experience in a managerial role within Technical Operations for large multi-national organizations in the pharmaceutical / healthcare business
  
  Thought leader in the design of Warehouse and Transportation management within ERP systems – specifically SAP.
• Broad understanding of Supply Chain processes within the pharmaceutical industry.
• Detailed know-how in SAP functionalities to the related modules and connected applications.
• Experienced leader in a matrix environment – able to mobilize, lead and influence the user community around the world.
• Detailed and specific knowledge of Warehouse & Transportation key drivers analysis, in terms of availability, accuracy and consistency, and alignment across locations and systems including functional expertise (quality, asset management, planning, procurement)
• Strong leadership skills in motivating team members, managing stakeholders and engaging peers.
• Excellence in global program and project management.
• Embraces empowerment and has a strong influencing skill as well as ability to achieve results in a collaborative way.
• Strong leader, to bring innovative ideas to fruition and drive process adherence through competency, dedication and ability to motivate.
• Ability to drive for results and meet program and project deadlines.

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Division

Operations

Business Unit

Production / Manufacturing

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Technical Operations

Job Type

Full time

Employment Type

Regular

Shift Work

No

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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.