Data Entry Executive
2 weeks ago
Job Profile: Data Entry OperatorCompany: Four Pixels Healthcare Pvt. Ltd. (Delhi Cardio Division)
Department: CRM / Operations / Reporting
Reporting To: Manager – Operations & Customer Success
Job ObjectiveTo ensure 100% accurate and timely entry of operational, patient, and doctor-related data into the company's CRM, Excel trackers, and dashboards — supporting seamless coordination between operations, marketing, and clinical reporting teams.
The role directly contributes to the company's mission of delivering premium, error-free, and timely cardiac diagnostics to patients across Delhi NCR and partner cities.
- Key Responsibilities1. Case Data ManagementEnter complete case details received from the operations team (patient name, doctor name, test type, device serial, installation & removal date/time, amount collected, technician name, etc.) into CRM / Excel sheets daily.
- Ensure all bookings are linked to correct doctors, territories, and diagnostic centers.
- Update status trackers (Booked / Installed / Removed / Payment Pending / Report Shared).
- Maintain the Device Movement Log to track each Holter, ABPM, ELR, and Sleep Study unit.
- 2. Report CoordinationUpdate case completion and report status in the Delhi Cardio Reporting Tracker.
- Share completed reports with doctors and patients as per the defined TAT (typically within 4–6 hours post-upload).
- Tag and archive all reports in structured folders for future reference.
- 3. Financial Data & CollectionsRecord daily payments collected by technicians or received via online transfers.
- Match each transaction with its respective booking and update Daily Collection Sheet.
- Flag pending payments to the Operations Head for follow-up.
- Maintain transparency in payment receipts and petty cash updates.
- 4. CRM & Dashboard MaintenanceEnter and maintain doctor-wise case history, monthly targets, and performance metrics.
- Support the CRM team in updating new doctor onboarding data (contact, hospital, specialisation, referral category).
- Ensure daily sync of Concliq CRM, BeatsTrack Ops Dashboard, and Excel reports for consistency.
- 5. Coordination & CommunicationCoordinate with technicians, marketing executives, and reporting team to close daily cases.
- Share end-of-day status updates with the team (cases booked, installed, pending, and completed).
- Follow up with doctors' clinics and partner centres for missing or delayed information.
- 6. Compliance & ConfidentialityMaintain 100% confidentiality of patient medical data, diagnostic reports, and doctor credentials.
- Follow internal data security protocols and avoid external sharing of company data.
- Ensure all records are stored and backed up securely as per company SOPs.
- Required SkillsStrong command of MS Excel, Google Sheets, and internal CRM tools (Concliq, DCDS, BeatsTrack Dashboard)
- Excellent data accuracy and attention to detail
- Fast and efficient typing speed (minimum 35 wpm)
- Basic understanding of medical test data (Holter, ABPM, ELR, Sleep Study)
- Strong communication and coordination skills
- Ability to multitask and meet same-day deadlines
- Educational QualificationMinimum Graduate (Any Stream)
- Diploma in Computer Applications preferred
- Prior experience (6 months–2 years) in medical data entry or diagnostics operations is an added advantage
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