Specialist Network Technology Support

3 days ago

Hyderabad, Telangana, India AT&T Full time US$ 60,000 - US$ 1,20,000 per year

Job Description:

Summary:

  • Serves as primary support of network operations by managing AT&T core and mobility infrastructure end-to-end services, identifying sources of problems, and resolving tickets. Monitor elements, fault identification and management, responds to and may implement client requests and notifies them of network problems and the impact on customer's business. Acts on client's behalf in handling network problems and changes.

Work Content & Responsibilities: 

  • Operations role to support the network devices with Accountability of AT&T Core Network Infrastructure globally 
  • Day to day Monitoring, Initial triage to advance troubleshooting, response to service incidents within AT&T's network infrastructure 
  • Utilize alarm monitoring diagnostic tools to identify, diagnose, systematically isolate faults & correct network service conditions 
  • Interfaces with other internal technical support centers on cross-architecture network troubleshooting 
  • Effectively communicate, both verbal and written, across multiple AT&T organizations 
  • Remotely coordinate with network equipment vendors, Onsite tech and Service Providers to resolve the network fault 
  • Own problem/assignment through to resolution/completion and ensure closure 
  • Ensure escalation as part of fault resolution 
  • Implement network change activity. 
  • Interface with US/Europe internal teams for the above activities and source help as needed 

Requirements Include: 

  • Diploma or Degree in Computer Science or related discipline with at least 3-6 years of relevant work experience 
  • CCNA /JNCIA certification is an advantage 
  • knowledge in Internetworking, IP routing protocol, WAN troubleshooting and performance management for IP VPN based networks 
  • Experience in the deployment, in the deployment, on-going administration and troubleshooting all aspects of Cisco, Juniper, Arista, Drivenet range of Internetworking devices (Routers, LAN/WAN Switches, Load Balancers, QoS, MPLS network) 
  • in depth knowledge of networking protocols and topologies 
  • Ability to work independently and as part of a team
  • Ability to communicate and document effectively 
  • Ability to adjust and learn to changing technology/environment is an advantage 
  • Experience in AT&T Tools like AOTS, BMP is an advantage
  • Working experience in ISP network is an advantage
  • The selected candidate is required to work in 24/7 rotating shifts to support global customers.

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

  • IT Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India QL Therapeutics Full time

    Company DescriptionAt QL Therapeutics, we are driven by a mission to bridge the healthcare gap in emerging markets with high-quality and innovative pharmaceutical and nutraceutical solutions. Founded by seasoned pharma leaders with decades of experience in manufacturing, supply chain, commercial, and global business operations, we focus on branded generics,...

  • Network & Datacenter Specialist

    5 days ago

    Hyderabad, Telangana, India Flexy Managers Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Network & Datacenter Specialist Airport InfrastructureLocation: HyderabadExperience Required: 4+ YearsIndustry: IT / TelecomJob Type: Full-Time | Rotational Shifts | 24x7 Support EnvironmentJob Description:We are looking for a Network & Datacenter Specialist with strong technical expertise in managing and optimizing critical airport network...

  • Network Segmentation/Senior Consultant Specialist

    1 week ago

    Hyderabad, Telangana, India HSBC Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support  and rewards that will take you further.HSBC is one of the largest banking and...

  • Specialist, Technology Support T500-21050

    3 days ago

    Hyderabad, Telangana, India 17615c95-9a12-4f92-bb52-a56643ca5465 Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    About McDonald's:One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge...

  • Senior Information Technology Specialist

    3 days ago

    Hyderabad, Telangana, India Hungry Bird It Consulting Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Hello Candidate,Greetings from Hungry Bird IT Consulting services Pvt Ltd.We are hiring for Senior IT Specialist for our client.Work Location : HyderabadPostion : Senior IT SpecialistWork Mode: Work from officeNo: of Working day: 5 days workign in a week.We are seeking an experienced and strategic Senior IT Specialist to lead and oversee ourorganizations IT...

  • Information Technology Specialist

    1 week ago

    Hyderabad, Telangana, India Credgenics Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    TheIT / Network Manageris responsible for overseeing the design, implementation, security, and maintenance of an organization's network infrastructure. This role ensures optimal performance, reliability, and security of all network systems while leading a team of IT professionals. The ideal candidate possesses strong leadership, problem-solving, and...

  • Network Engineer

    1 week ago

    Hyderabad, Telangana, India Ingrain Systems Inc Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    DescriptionJob Title : Network Engineer Cisco SDWAN Migration Specialist.Location : Hyderabad Hybrid.Experience : 7+ Years.Job DescriptionResponsibilities :Lead the planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE.Collaborate with cross-functional teams to ensure seamless integration and deployment of...

  • IT Desktop Support Specialist

    1 week ago

    Hyderabad, Telangana, India PARTHA DENTAL SKIN AND HAIR Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Greetings for the dayPartha Dental Skin and Hair is one of the leading corporate in south India existing in (Telangana, Andhra Pradesh, Bangalore and Chennai ) with 120+ clinicsWE ARE HIRINGPosition: IT Desktop Support SpecialistQualification : B tech / ITExperience : 2 - 5 yrsIT Desktop Support SpecialistCore Responsibilities and Skills:Technical...

  • Network SME/ Consultant Specialist

    3 days ago

    Hyderabad, Telangana, India HSBC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and...

  • Networking and SBC Specialist

    2 weeks ago

    Hyderabad, Telangana, India Inspiredge Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:We are seeking a skilled SBC Specialist to join our team, with expertise in Ribbon SBC at a Tier 3 level, AudioCodes SBC at a Tier 3 level, and Oracle SBC at a Tier 2 level. The ideal candidate will be responsible for the design, configuration, troubleshooting, and maintenance of Session Border Controllers (SBCs) in a multi-vendor...