Aftermarket Product Management Admin

2 days ago

Bengaluru, Karnataka, India SPX Flow Full time ₹ 5,00,000 - ₹ 15,00,000 per year
GENERAL SUMMARY

The Aftermarket Product Management Administrator plays a vital role in supporting the strategic and operational functions of the Aftermarket Product Management Team. This position is primarily responsible for the creation, maintenance, and distribution of Mixer Modernization and Reliability (MMR) and Mixer Operation Health Review (MOHR) reports using Power BI, ensuring that data is accurate, timely, and effectively communicated to internal and external stakeholders. The role requires a detail-oriented individual with strong analytical and organizational skills who can manage multiple priorities and contribute to the success of aftermarket initiatives. The ideal candidate will be proactive, resourceful, and capable of working independently while collaborating across departments to ensure smooth execution of aftermarket programs. This role is essential in driving visibility into key performance indicators, supporting continuous improvement efforts, and enabling the Commercial and Operations teams to meet growth targets and customer expectations.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Generate MMR reports and distributes to respective Commercial functions to present

  • Monitor KPIs and assist in preparing monthly dashboards and performance summaries.

  • Assist with implementation and maintenance of Product Training plan (inclusive of eXpress App adoption and optimization)

  • Assist with development of promotional strategies based on marketing research and competitive analysis; implement these strategies in conjunction with Sales and Marketing to establish and maintain/exceed market position
  • Support promotional activities and product training logistics

  • Assist with Product training (internal & external)

  • Monitor KPIs and assist in preparing monthly dashboards and performance summaries

  • Assist with build-out as well as broad deployment and adoption through our Commercial, Operations and Service channels as applicable globally

  • Work collaboratively with Commercial and Field Service Teams to support identification and agreement on additional MMR targets
  • Initiate and manage follow-ups with the Commercial Team and External Sales Partners across different subjects
  • Other duties as assigned

KNOWLEDGE, SKILLS, RESOURCES & ABILITIES

  • Ability to effectively present information and respond to questions from internal personnel, sales representatives, and customers
  • Possesses general understanding of value propositions related to the manufacture of products and the impacts and contributors of equipment outages and or failures
  • Maintain organized records of reports and related communications
  • Good oral and written communications skills including the ability to provide succinct and accurate communication
  • Good problem-solving skills with the ability to develop and present alternative solutions
  • Strong computer skills (Power BI, Excel, Word, PowerPoint, SAP and other technical applications)
  • Possess strategic thinking abilities
  • Possess analytical abilities to interpret data and assemble the data to articulate a story

EDUCATION AND EXPERIENCE

Associate's or Bachelor's degree in Business Administration or related field; and minimum two years of experience in an administrative or reporting role; or equivalent combination of education and experience.

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