Fusion Cloud CX Subscription Management- Principal Consultant

1 day ago

Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities

Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Subscription Management, CPQ, Marketing Cloud, Field Service Cloud,  Fusion Sales/Service Cloud) Cloud solutions.

Act as a subject matter expert (SME) on subscription lifecycle processes, including order capture, billing, amendments, renewals, and cancellations.

Design scalable and compliant subscription billing models tailored to business needs.

Understanding of various integration points between Subscription Management with upstream and downstream systems

Troubleshoot the reported issues and provide corrective actions

Qualifications & Skills

Mandatory:

Bachelor's degree (BE, BTech, MCA).

Minimum 5 years' experience with Oracle CX Cloud products (Subscription Management, Fusion Sales/Service Cloud and CPQ). 

Deep Implementation/Support experience of CX processes and Subscription Management solution areas.

Proficient in utilizing REST and SOAP APIs

Strong analytical and problem-solving skills.

Ability to thrive in a fast-paced, dynamic environment with minimal supervision.

Good-to-Have:

Knowledge of other Oracle CX Modules (Sales, Service, CPQ and Eloqua)

Redwood migration

Excellent communication and project management skills, including stakeholder and team facilitation.

Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.

Self-Assessment Questions

  1. Do I have hands-on experience implementing and supporting in Subscription Management. 
  2. Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
  3. Have I successfully supported diverse Oracle Fusion 
  4. Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?

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