Customer Care Executive

19 hours ago


K Pudur Madurai Tamil Nadu, India e-career Full time ₹ 1,20,000 - ₹ 2,40,000 per year

We are looking for a polite, confident, and customer-friendly Female Customer Care Executive to handle enquiries, provide service information, and support customers efficiently.

Responsibilities:

  • Handle incoming calls, walk-in enquiries, and WhatsApp messages.
  • Provide information about services, pricing, schedules, or products.
  • Maintain customer records, enquiry logs, and follow-up details.
  • Assist with registration, documentation, and basic admin work.
  • Resolve customer concerns professionally and escalate when needed.
  • Coordinate with internal teams (sales, service, admin) for customer updates.
  • Manage front desk operations with a friendly and professional approach.
  • Ensure a pleasant experience for customers visiting the office.

Requirements:

  • Qualification: Any Degree
  • Experience: 0–2 years (freshers can apply)
  • Good communication in Tamil & basic English
  • Knowledge of phone etiquette and customer handling
  • Basic computer skills (MS Office, email, WhatsApp Business)
  • Pleasant personality, patience, and problem-solving skills
  • Ability to multitask and work in a fast-paced environment

Employment Type: Full-time

Benefits:

  • Health insurance
  • Paid time off

Location:

  • K.Pudur, Madurai, Tamil Nadu (Required)

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Work Location: In person



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