Customer Care Executive
19 hours ago
We are looking for a polite, confident, and customer-friendly Female Customer Care Executive to handle enquiries, provide service information, and support customers efficiently.
Responsibilities:
- Handle incoming calls, walk-in enquiries, and WhatsApp messages.
- Provide information about services, pricing, schedules, or products.
- Maintain customer records, enquiry logs, and follow-up details.
- Assist with registration, documentation, and basic admin work.
- Resolve customer concerns professionally and escalate when needed.
- Coordinate with internal teams (sales, service, admin) for customer updates.
- Manage front desk operations with a friendly and professional approach.
- Ensure a pleasant experience for customers visiting the office.
Requirements:
- Qualification: Any Degree
- Experience: 0–2 years (freshers can apply)
- Good communication in Tamil & basic English
- Knowledge of phone etiquette and customer handling
- Basic computer skills (MS Office, email, WhatsApp Business)
- Pleasant personality, patience, and problem-solving skills
- Ability to multitask and work in a fast-paced environment
Employment Type: Full-time
Benefits:
- Health insurance
- Paid time off
Location:
- K.Pudur, Madurai, Tamil Nadu (Required)
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
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