Operations Manager
2 weeks ago
Job Purpose
To manage the Operations of Branch assigned
Duties and Responsibilities
- This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
- Take end to end ownership of Disbursement TAT.
- Ensure effective cash management at Branch.
- Ensure Adherence to vaulting process and policy.
- Monitor EOD and BOD activities related to respective branches and resolve issues.
- Audit query response and resolution.
- Identify and provide inputs to bring automation in processes.
- Identify need for additional BC/Banking points for cash deposition.
- Sharing of Best practices with other branches.
- Provide support trainings to Center Managers to improve productivity.
Required Qualifications and Experiencea)
QualificationsMBA / Graduateb)Work ExperienceMinimum 1-3 years of experience in financial industry Past experience in onboarding and operations will be an added advantage Prior experience in NBFC preferred
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