Executive-KDNI

14 hours ago

Hyderabad, Telangana, India BSR & Co Full time ₹ 5,00,000 - ₹ 12,00,000 per year
Description
  • Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
  • Minimum 2 years of hands-on experience with ServiceNow implementation projects (excluding managed services and minor enhancements).
  • Working knowledge of one or more ServiceNow modules/applications (ITSM, HRSD, CSM, GRC, SecOps etc.).
  • Understanding of ITIL framework and IT service management concepts.
  • Strong scripting and technical skills in ServiceNow platform customization (business rules, client scripts, flows).
  • Familiarity with Agile Scrum methodology and ability to deliver in sprint cycles.
  • Strong communication and collaboration skills to work effectively in a team environment.
  • Eagerness to learn, innovate, and contribute to practice growth.
  • Ability to handle multiple tasks in a dynamic project environment.
Responsibilities
  • The ServiceNow Associate Consultant will join the high performing ServiceNow implementation team, this team works only on ServiceNow implementation & transformation projects.
  • Collaborate with the ServiceNow implementation team to deploy and configure ServiceNow applications based on client requirements.
  • Participate in Agile Scrum ceremonies (sprints, stand-ups, retrospectives) and complete assigned user stories, scrum tasks, and test cases.
  • Assist in developing technical solutions on the ServiceNow platform and help customize modules including ITSM, HRSD, GRC, CSM, SecOps etc.
  • Develop, test, troubleshoot, and document ServiceNow configurations, business rules, client scripts, workflows, and integrations.
  • Follow ServiceNow best practices, coding standards, and governance processes. Work collaboratively with team members to deliver high-quality solutions on time.
  • Continuously update skills and knowledge of ServiceNow products and ITSM processes. Support knowledge sharing and documentation for internal teams and clients.
  • Engage with stakeholders and contribute to team goals, ensuring customer-focused service delivery.

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