Virtual Assistant
3 days ago
Job Title: Virtual Assistant (Australian Tax Client Service Coordinator) – Australian Division
Work Hours: 5:00 AM to 2:00 PM (IST)
Work Mode: Work from Office (WFO)
Location: Ahmedabad
Working Days: Monday to Friday
Joining: Immediate Joiner Required
Job Description:
We are seeking a proactive and detail-oriented Australian Tax Client Service Coordinator to support our Australian division, primarily in handling client inquiries related to GST, personal tax returns, and company tax returns.
The ideal candidate will have excellent communication skills, a strong understanding of basic accounting concepts, and the ability to manage client queries in a professional and efficient manner.
Key Responsibilities:
Respond to incoming client calls and handle inquiries related to:
GST filings
Personal tax returns
Company tax returns
Follow the standard client interaction process:
Email Address Collection:
Request and confirm the client's email address
Check for Prior Submission:
Ask if documents have already been submitted.
If yes, confirm the email used for submission.
If no, advise the client to send documents.
Required Skills and Qualifications:
Excellent spoken and written English communication skills
Basic to intermediate accounting knowledge (GST, tax returns, BAS)
Strong organizational and time management skills
Ability to handle client communication professionally and with empathy
Proficiency in using online platforms.
Quick learner with the ability to follow procedures and update records accurately
Preferred Candidate Profile:
Experience working with Australian clients or knowledge of Australian taxation is a plus
Previous experience in a virtual assistant or customer support role
Available for immediate joining
Benefits
Job Timings and Perks:
5:00 AM to 02:00 PM (Morning Shift) - Mon to Fri
Competitive Salary Package
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