Credgenics - Data Scientist - Voice AI
2 days ago
Description :
As a Data Scientist Voice AI, you will be responsible for developing and deploying GenAI-powered STT and TTS models that drive voicebot automation within our collections platform. Youll collaborate with cross-functional teams to implement real-world voice solutions that improve customer interactions, reduce manual intervention, and scale conversational engagement.
What Youll Be Doing :
- Voicebot Model Deployment Implement and fine-tune STT and TTS models for real-time customer conversations.
- Conversational AI Integration Work with engineering teams to embed speech models into collection workflows and customer engagement platforms.
- Scalable AI Solutions Develop production-ready ML pipelines for speech models, ensuring low latency and high accuracy.
- Performance Monitoring Continuously track and optimize model performance (accuracy, latency, naturalness of voice).
- Workflow Automation Enable automation of customer communication through seamless voicebot deployment.
- Cross-Team Collaboration Partner with product managers, engineers, and operations teams to design applied AI solutions for debt lifecycle management.
What Were Looking For :
years of experience in Voice AI, Voicebot development, or Conversational AI, preferably in a product/startup environment.
- Strong experience with speech recognition (STT/ASR) and speech synthesis (TTS) deployment.
- Hands-on experience with ML/DL frameworks (PyTorch, TensorFlow, Keras).
- Good programming skills in Python and experience in API-based model integration.
- Practical experience deploying models in production environments (on cloud AWS, GCP, Azure).
- Experience working on latency optimization, error reduction, and real-time deployment of speech models.
- Ability to collaborate across teams and deliver impactful, applied AI solutions.
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