Wholesale Account Manager

3 days ago

India CEQUENS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

Job Overview:

The SMS Wholesale Account Manager is responsible for managing and expanding wholesale SMS trading relationships with global partners, including aggregators, MNOs, and enterprises. This role focuses on maximizing revenue, profitability, and traffic volumes through strategic account management, commercial negotiations, and market analysis.

Key Responsibilities

Account Management

  • Manage day-to-day relationships with wholesale partners, including SMS aggregators, hubs, and operators.
  • Act as the primary point of contact for assigned wholesale accounts.
  • Ensure timely resolution of disputes, billing issues, and service delivery challenges.
  • Build long-term partnerships by providing excellent customer support and proactive communication.

Business Development & Sales

  • Identify new wholesale opportunities and onboard global SMS partners.
  • Negotiate commercial agreements (buy/sell rates, traffic commitments, routing terms).
  • Drive revenue growth by increasing traffic exchange and margins on assigned accounts.
  • Develop strategies for competitive pricing and profitable trading in line with company targets.

Market & Commercial Analysis

  • Monitor A2P SMS market trends, traffic flows, and competitor activities.
  • Analyze buying and selling routes to maximize profitability through traffic mixing and optimization.
  • Track account performance (volumes, margins, quality KPIs) and report to management.

Operational & Technical Coordination

  • Coordinate with the routing/operations team to ensure high-quality SMS delivery.
  • Support fraud prevention and compliance efforts by ensuring traffic aligns with regulations and partner requirements.
  • Work closely with finance to ensure accurate invoicing, timely collections, and dispute management
Requirements

Education & Experience

  • Bachelor's degree in Business, Telecommunications, or related field.
  • 3–5 years of experience in SMS wholesale, carrier relations, or telecom account management.
  • Strong track record in commercial negotiations and managing global accounts.

Skills & Competencies

  • Deep understanding of A2P SMS market dynamics, pricing, and routing.
  • Excellent negotiation, communication, and relationship management skills.
  • Analytical mindset with strong numerical and reporting skills.
  • Ability to work under pressure in a fast-paced, trading-driven environment.
  • Fluency in English (additional languages are a plus).

  • Wholesale Account Manager

    2 weeks ago

    India CEQUENS Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

  • Lead- Model Developer

    6 days ago

    India Mashreq Full time

    Job Purpose Wholesale Risk Model Development Key result Areas Technical & Delivery Responsibilities - Support the data preparation and model development, validation, and lifecycle management of Wholesale Rating Models - Support model development and validation including: - Corporate/Wholesale Rating Models including Large Corporate, Mid Corporate, SME,...

  • Vice President

    4 days ago

    India Mashreq Full time

    The main purpose of the role is to lead the wholesale Risk model development team and assist the Head of Risk Analytics and Capital Management in execution of risk governance and practices around quantitative models. Key Result Areas Strategic & Leadership Responsibilities Establish and scale a new Centre of Excellence (CoE) for Wholesale Rating Models from...

  • Vice President

    6 days ago

    India Mashreq Full time

    The main purpose of the role is to lead the wholesale Risk model development team and assist the Head of Risk Analytics and Capital Management in execution of risk governance and practices around quantitative models. Key Result Areas Strategic & Leadership Responsibilities - Establish and scale a new Centre of Excellence (CoE) for Wholesale Rating Models...

  • Vice President

    4 days ago

    India Mashreq Full time

    The main purpose of the role is to lead the wholesale Risk model development team and assist the Head of Risk Analytics and Capital Management in execution of risk governance and practices around quantitative models.Key Result AreasStrategic & Leadership ResponsibilitiesEstablish and scale a new Centre of Excellence (CoE) for Wholesale Rating Models from the...

  • Accounts Payable Specialist

    2 weeks ago

    Delhi, India CBV Ventures Full time

    Job Description Company Description CBV Ventures isan Indian company that operates a tech-enabled platform for the distribution of Fast-Moving Consumer Goods (FMCG). The company primarily focuses on providing services to retailers, wholesalers, and manufacturers, particularly in the informal retail sector. The company's online platform Unaati.com connects...

  • Account Executive

    2 weeks ago

    Thrissur, India VARGHESETTANTE BAG KADA PVT. LTD. Full time

    Job Description Company Description Founded on a legacy of trust and craftsmanship, Varghesettante Bag Kada Pvt. Ltd. is a family-led retail and wholesale enterprise based in Chalakudy, Kerala, specializing in branded luggage, school bags, umbrellas, rainwear, and corporate gifting solutions. Incorporated in March 2025, the company is classified under...

  • Amazon Account Manager

    4 weeks ago

    Indore, Madhya Pradesh, India, Madhya Pradesh BELIEVERSSolutions Full time

    Company DescriptionBELIEVERSSolutions is an e-commerce service provider that helps businesses of all sizes sell their products online. We make it easy for small retailers and large wholesalers to reach customers worldwide. Our solutions are tailored to the unique needs of each business, ensuring maximum online presence and efficiency.Role DescriptionThis is...

  • Vice President

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Natobotics Full time

    We’re on an exciting journey with our client and we want you to join us. With our client, you will beexposed to the latest technologies and work with some of the brightest minds in the industry.Our client is one of leading Investment abnking company so you will be playing a key role as a Vice President - Wholesale IT Risk and Control who can assist with...

  • ▷ Apply in 3 Minutes: Accountant

    2 days ago

    Bhopal, India Dinesh Handloom Full time

    Job Description Company Description Wholesale textile-based company. Role Description This is a full-time, on-site Accountant role located in Bhopal. The Accountant will be responsible for managing a wide range of financial tasks, including maintaining financial records, preparing financial reports, and Billing. Additional responsibilities include processing...