Circle In Charge

2 days ago

Varanasi, Uttar Pradesh, India GMR Enterprises Pvt Ltd Full time ₹ 12,00,000 - ₹ 18,00,000 per year
JOB PURPOSE
Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities



ORGANISATION CHART
KEY ACCOUNTABILITIES

Accountabilities



Key Performance Indicators



1. Ensure  performance, phase, SOPs are met by outsourced agencies in their identified areas of operations

2. Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies

3. Steer consumer interactions and enable quick resolutions of issues / grievances



1. Go-Live of Smart Meters as per timeline

2. Quality Checks



KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS

External - Roles  you need to interact with outside the organization to enable success in your day to day work



Outsourced agencies, consumers



INTERNAL INTERACTIONS

Internal - Roles you need to interact with inside the organization to enable success in your day to day work



Zonal Heads, Technicians, Stores Team



FINANCIAL DIMENSIONS

•N/A
OTHER DIMENSIONS

•N/A
EDUCATION QUALIFICATIONS
  •  B.Tech / Diploma (Electrical)


RELEVANT EXPERIENCE
  • 7 to 10 years of relevant experience in construction / power distribution / meter installation


COMPETENCIES
  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus

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