Assistant Manager

Job Description: Strategic Initiatives – Quality Control Assistant Manager

Overview

The Quality Control Assistant Manager will be responsible for the quality control teams while supporting the Strategic Initiative Manager within GFS Expense Compliance. This role involves developing and refining quality control procedures for expense auditing, identifying trends, managing workload and providing related metrics reporting, and effectively communicating findings to leadership.

Quality Control Responsibilities

• Develop, implement, and maintain quality assurance protocols for Expense Compliance audit processes.
• Conduct and oversee regular audits to ensure adherence to expense policies and identify areas for improvement.
• Ensure compliance with established quality standards and control requirements.
• Communicate audit findings and insights to relevant leadership.
• Develop and enhance dashboards to monitor progress and identify trends.
• Collaborate with teams to collect, track, and analyze data and metrics.

Communication and Collaboration

• Work with cross-functional teams to address quality issues and enhance processes.
• Provide training and guidance to staff on quality standards and procedures.
• Communicate quality performance and recommendations to senior management and stakeholders.

Continuous Improvement

• Identify and implement initiatives to improve quality and efficiency.
• Stay informed on the latest best practices in quality management and reporting.
• Lead or participate in quality improvement teams.

Supervision and Leadership

• Support the Strategic Initiative Manage by providing oversight of the Quality Control teams.
• Supervise team members, providing guidance on their processes and responsibilities
• Develop and implement ongoing training and development plans for team members.

Key Strengths

The ideal candidate will possess strong analytical and problem-solving skills to identify trends and interpret findings. They must have excellent communication skills, both verbal and written, to engage effectively with professionals at all levels. The ability to motivate a team, especially under tight deadlines and quick turnaround requests, is essential. Additionally, the candidate should be adept at managing multiple tasks and projects efficiently.

Technical Skills/Tools: Microsoft Office suite; Microsoft Excel: Advanced proficiency in Microsoft Excel for data analysis, reporting, and dashboard creation; Tableau or Power BI: proficiency for creating interactive dashboards and visualizing; SharePoint: For document management and sharing.

Education: University degree / masters preferred.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 315012