Analyst - Servicing

5 days ago

Gurgaon, Haryana, India Better Full time ₹ 4,000 - ₹ 6,000 per year
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We've funded over $100 billion in loans for our customers, more than any other fintech - Yahoo Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval - Yahoo Finance - Best Mortgage Lenders of 2025: Best online mortgage lender  - Fintech Breakthrough Award: Best Lending Innovation Award  - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing - We are Forbes' Best Online Mortgage Lender for We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 
Role Summary  The Loan Servicing Analyst/Sr Analyst plays a critical role in supporting the end-to-end servicing lifecycle, including payment processing, escrow analysis, investor reporting, compliance monitoring, loan boarding, and customer account maintenance. This role requires strong analytical skills, exceptional attention to detail, and the ability to interpret complex servicing guidelines across agencies, investors, and regulatory frameworks. 
Roles & Responsibilities  Loan account review and reconciliation  Payment application and suspense management  Escrow analysis and disbursement support  Customer account research  Loan boarding and de-boarding support  Processing daily settlements  Tracking and reconciling daily incoming wires  Clearing unidentified or mismatched wires  Preparing servicing and investor reports  Work on monthly servicing reports and resolve disputes by coordinating with subservicers  Custodial and investor account reconciliations  Ensuring regulatory and investor guideline compliance 
Required Qualifications  Experience in mortgage servicing or mortgage operations  Understanding of servicing regulations and investor guidelines  Strong analytical and reconciliation skills  Proficiency in servicing systems and Excel/Sheets  Strong communication and organizational skills  Company Benefits
In Office Perks 
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
  Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.   Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.     We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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