International Chat support Non-voice Process

4 days ago

Electronic City Phase I, Karnataka, India IntouchCX Full time ₹ 24,00,000 - ₹ 45,00,000 per year

Greetings from IntouchCX

We are currently Hiring for International Non Voice Process | Email support and Chat support

Contact : HR Prabhavathi

Phone number :

Email ID :

Interview Details

Date: Mon - Friday

Time: 10:00 AM 3:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me

This role involves:

  • Having daily interactions with the customer to handle issues from end to end via chat & Email.
  • Going the extra mile to engage customers in solving issues and ensuring satisfaction
  • Quickly and effectively building rapport with customers while diagnosing and resolving i issues
  • Providing white glove service and having the ability to provide an overall excellent customer experience
  • Managing customer expectations regarding estimated response times.

Critical Skills:

  • Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
  • Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
  • Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

  • Must successfully pass a background check
  • Plus 2 ( PUC )is a must . Any Graduation degree
  • Must have at least six months customer service experience or equivalent
  • Experience in the gaming/tech support industry is a plus
  • Perks and Benefits:
  • 2 way free cab and food provided
  • Attractive incentives and attendance bonus is also provided

To schedule your interview kindly cantact

HR Prabhavathi send cv to

Email ID :

Job Types: Full-time, Permanent

Pay: ₹200, ₹450,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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