Receptionist
2 days ago
Job Summary:
We are seeking a detail-oriented and efficient Computer Operator to join our Authorized Service Centre for IT products. The role involves managing computer systems, maintaining service records, handling data entry, and supporting technical teams to ensure smooth operations and customer satisfaction.
Key Responsibilities:
Operate and monitor computer systems and service management software.
Maintain accurate records of service requests, repairs, and inventory.
Perform data entry for customer details, warranty claims, and service reports.
Generate daily, weekly, and monthly reports for management.
Assist in troubleshooting basic IT issues and escalate complex problems to technicians.
Ensure timely updates of service status in the system.
Coordinate with the technical team for workflow management.
Maintain confidentiality and security of customer and company data.
Required Skills:
Technical Skills:
Proficiency in MS Office (Excel, Word) and service management software.
Basic knowledge of computer hardware and networking.
Soft Skills:
Strong attention to detail and accuracy.
Good communication and organizational skills.
Experience:
1–2 years in a similar role preferred (Freshers with relevant skills may apply).
Additional Requirements:
Ability to work in a fast-paced service environment.
Willingness to learn new tools and processes.
Customer-focused attitude.
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 3 days
Pay: ₹8, ₹12,000.00 per month
Work Location: In person
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