Calling Executive

2 hours ago

Delhi, Delhi, India Lenskart Foundation Full time ₹ 2,40,000 - ₹ 10,80,000 per year

Key Responsibilities

  • Make calls to patients/beneficiaries for follow-ups, feedback, verification, or

  • Attend patient calls and resolve queries promptly.

  • Maintain accurate records of conversations, queries, feedback, and actions taken in the excel.

  • Provide clear and concise information to patient regarding eye testing/camps.

  • Achieve daily/weekly calling targets and meet service quality standards.

  • Maintain professionalism and empathy while interacting with customers.

  • Ensure data confidentiality and follow organizational communication protocols.

______________

Required Skills

  • Excellent verbal communication (Hindi).

  • Active listening and problem-solving abilities.

  • Confidence and clarity while speaking on calls.

  • Basic computer proficiency (MS Office, CRM entry).

Qualifications

  • Minimum Graduation preferred.

  • 1–2 years of experience in tele-calling/BPO/customer service (freshers welcome).

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

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