Quality Assurance

Role Details

• Role: Quality Assurance / Software Testing Engineer
• Location: Gota, Ahmedabad
• Employment Type: Full-time, On-site
• Industry: IT Services & Consulting
• Department: Engineering — Software & QA

About Synex Technology

At Synex Technology (Gota, Ahmedabad), we specialize in crafting performance-driven eCommerce platforms and digital solutions. We build scalable Magento 2, Laravel, and custom web applications trusted by clients across industries. Innovation, product stability, and user-experience excellence are at the core of our culture.

We are looking for a
QA Analyst / Tester with Magento 2 expertise
to help us ensure high quality and reliability across our projects.

Role Overview

You will be responsible for validating end-to-end eCommerce journeys, integrations, checkout flows, and performance across Magento 2 systems. Your work will directly impact customer experience, business conversions, and platform stability.

Key Responsibilities

• Collaborate with the development team to test Magento 2 web applications, extensions, custom modules, and storefronts.
• Understand functional and business requirements for eCommerce modules, including catalog, product attributes, cart, search, shipping, taxes, and checkout.
• Develop and execute detailed test cases covering:
• Functional testing
• UI/UX and responsive flows
• API & backend validation
• Database consistency checks
• Order lifecycle and inventory logic
• Test core Magento flows such as:
• Product listing and filtering
• Cart behavior and abandoned cart logic
• Guest vs. registered checkout
• Payment gateway integration (COD, Online, Wallets)
• Multi-store, multi-currency, and tax scenarios
• Validate third-party extensions, custom themes (including Hyvä), and performance optimization changes.
• Perform regression testing after each sprint or deployment.
• Identify bugs, classify severity, reproduce issues, and track to closure using project tools.
• Work with developers during debugging and release cycles to ensure accuracy and stability.
• Prepare testing documentation, QA reports, and defect logs.
• Monitor staging & production post-release performance and user flows.

Magento 2 Specific Testing Scenarios (Examples)

• Attribute sets, configurable & bundle product tests
• Store View switching, multi-language validation
• Tier pricing, discount logic, catalog price rules
• Integration with ERP, shipping APIs, fulfillment services
• Order status automation: Pending → Processing → Shipped → Complete
• Performance under high traffic or bulk import
• Cache, indexing & CDN behaviors

(These points help candidates instantly understand real expectations in a Magento ecosystem.)

Desirable Technical Expertise

• Proven experience testing eCommerce systems —
  Magento 2 is mandatory
  .
• Understanding of Magento architecture: modules, themes, extensions, observers.
• Knowledge of Agile / SCRUM methodologies.
• Familiarity with developer tools: Postman, JMeter, Swagger, Git, MySQL.
• Exposure to automation testing (Selenium, Cypress, Playwright) is a strong advantage.
• Ability to validate front-end UI consistency, cross-browser compatibility, and mobile responsiveness.
• Strong grasp of SDLC, STLC, UAT, and regression strategies.

Soft Skills

• Analytical and detail-oriented mindset.
• Strong communication — both written and verbal.
• Proactive, team-player mindset.
• Strong documentation and reporting ability.
• Ability to learn quickly and adapt to evolving business needs.

Education & Experience

• 1+ years of professional QA / Testing experience (preferred in eCommerce or Magento 2)
• BE (Computer/IT), MCA, BCA preferred
• Other graduates with strong QA experience will also be considered.

Why Join Synex Technology?

• Stable Magento 2 project ecosystem — not just random small tasks.
• Freedom to explore automation, performance testing, and new tools.
• Collaborative team culture focused on innovation, ownership, and real impact.
• Growth opportunities in eCommerce engineering, DevOps, and automation.

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