US Voice Process
1 week ago
Job Description: US Voice Process Executive
Location: Mumbai
Experience Required: Minimum 6 months of experience in US Voice Process
Qualification: Any Graduate
Working Days: 5 Days Working
Salary: Up to 4 LPA (Based on experience)
About the Role:
We are looking for a skilled and customer-focused US Voice Process Executive to handle inbound/outbound customer calls for our US-based clients. The ideal candidate must have prior experience in a US voice process along with excellent communication skills.
Key Responsibilities:
- Handle inbound and outbound calls for US customers.
- Resolve customer queries professionally and efficiently.
- Maintain call quality, accuracy, and compliance standards.
- Update customer information and maintain records.
- Achieve daily/weekly call and quality targets.
- Collaborate with internal teams for issue resolution.
Requirements:
- Minimum 6 months of experience in US voice process is mandatory.
- Excellent verbal communication skills in English.
- Ability to work in a fast-paced and target-driven environment.
- Good listening skills and problem-solving ability.
- Willingness to work in night shifts as per US time zones.
Benefits:
- Competitive salary up to 4 LPA based on experience.
- 5-day working structure.
- Growth opportunities in an international process.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Application Question(s):
- do you have min. 6 months of experience in us voice process?
Work Location: In person
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