Service Coordinator
2 days ago
Job Opening: Service Coordinator
Department: Service
Education & Experience: Min Graduate with 2-3 years of experience in Service Coordination, Candidate from Engineering Services will preferred.
Key Responsibilities
- Handle customer enquiries (via email/phone) and service requests.
- Document enquiries and coordinate with the Head of Department (HoD) for approvals and rate finalization.
- Prepare and share quotations, confirm purchase orders, and forward them for execution.
- Schedule and supervise service engineers, ensuring timely completion of service calls.
- Communicate dispatch status, service schedules, and assigned personnel to customers.
- Collect customer feedback and update the MIS system.
- Monitor service engineer attendance and report to HR, Payroll, and Accounts. Process advance payment vouchers, verify expenses, and coordinate reimbursements.
- Follow up on customer payments and maintain departmental MIS reports.
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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