Project Manager

3 days ago


Maharashtra Andheri India Apport Software Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities

Customer-Facing Projects

• Lead end-to-end execution of enterprise onboarding, WhatsApp rollouts, CRM/ERP/API integrations, and workflow deployments.
• Liaise between internal teams (Sales, CS, Product, Engineering) to meet customer milestones and success metrics.
• Build and manage project plans, timelines, risk logs, and stakeholder matrices.
• Serve as the main point of contact for clients regarding project scope, delivery timelines and expectations.
• Track and report implementation progress while ensuring accountability across functions.

Internal Strategic Projects

• Lead cross-functional initiatives such as new product module launches, compliance rollouts, internal tooling, and GTM process improvements.
• Define project scope, resource allocation, success metrics, and documentation.
• Conduct structured stand-ups, status reviews, and retrospectives with relevant stakeholders.
• Proactively identify process inefficiencies and drive continuous improvement.Execution & Reporting
• Set up and maintain project tracking systems (ClickUp, Asana, Jira, or equivalents).
• Identify blockers early, resolve or escalate as needed, and maintain momentum.
• Deliver clear and timely updates to leadership regarding project health, risks, and mitigation steps.

Requirements

• 3–6 years of project management experience, preferably in a SaaS, CX tech, or enterprise B2B environment.
• Proven success working with cross-functional teams, including engineering, product, and customer-facing departments.
• Strong grasp of SaaS customer lifecycles and enterprise client management.
• Excellent communication, coordination, and documentation skills.
• Proficiency with tools like Gantt charts, RACI matrices, Slack, and project management platforms.
• Comfortable working with technical concepts (APIs, CRM tools, automation workflows).
• PMP, Scrum, or Agile certifications are a plus.

Nice to Have

• Experience working with the WhatsApp Business API or similar messaging infrastructure.
• Exposure to BFSI, real estate, or large-scale enterprise sales projects.
• Familiarity with CRMs like Zoho, Salesforce, or LeadSquared.

What You'll Get

• Be part of a fast-growing SaaS startup shaping the future of enterprise communication.
• Full ownership of high-impact projects across India and global markets.
• Daily collaboration with founders and functional leaders, offering immense learning and visibility.
• Accelerated career growth in a product-led, innovation-driven environment.

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