Customer Service Operations

2 days ago


Hyderabad, Telangana, India ICP Solutions Full time ₹ 36,00,000 - ₹ 60,00,000 per year

Team & Operations Management

Customer Support & Escalations

Returns, Refunds & Chargebacks

Logistics & Delivery Exceptions

Reporting & Quality

Shopify or similar eCommerce platform

Experience managing BPO

Knowledge of courier/RTO/last-mile logistics



  • Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...


  • Hyderabad, Telangana, India PINKERTON Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a...


  • Hyderabad, Telangana, India Pinkerton Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Overview:170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share...


  • Hyderabad, Telangana, India Ezone Security Solutions Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    EZONE was founded with the aim of providing cutting edge solutions broadly classified into Fire Detection & Suppression Systems, Public Address & Voice Evacuation systems, Surveillance Systems, Access Control Devices, Intrusion Alarms, 24hr Central Monitoring Station, and Building Automation Systems. Special products that we also cater in specific solutions...


  • Hyderabad, Telangana, India Sai Silks Kalamandir Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesLead, coach, and develop a high-performing customer support team, fostering a service-focused and collaborative culture.Design and document policies, SOPs, and customer inquiry scripts to ensure world-class support that aligns with brand values.Handle and resolve escalated or complex customer inquiries, complaints, returns, refunds,...


  • Hyderabad, Telangana, India Qukads Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Qualifications and SkillsWork from Office(Vanasthalipuram, Hyderabad)Excellent team leadership skills to effectively motivate and guide service teams towards achieving set goals.Strong conflict resolution abilities to address customer issues and complaints promptly and professionally.Proficient in multichannel communication to cater to diverse customer...


  • Hyderabad, Telangana, India Salesforce Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...


  • Hyderabad, Telangana, India DAZN Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 247 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find...


  • Hyderabad, Telangana, India Tata Capital Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Objective of the Job:A Customer Service Executive who effectively manage DSE interactions, channel partners and the open market. CSEs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.Key Deliverables:Lead GenerationGenerate leads through...


  • Hyderabad, Telangana, India Cornerstone OnDemand Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're looking for a*Services Operations AnalystThis role isOffice Based, Hyderabad OfficeJob Title:*Service Operations AnalystRole Overview:The Service Operations Analyst will be responsible for managing key aspects of process governance and operations for the Cornerstone Global Professional Services Operations team. This includes activities such as...