Hostess/Waitress

1 day ago

Ashoknagar Bengaluru Karnataka, India Investorant Platforms Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Hostess

Experience Required: 1–2 years in a guest-facing service role, 2+ years in the F&B or hospitality industry

Location: Lavelle Road, Bengaluru

Type: Full-time

Job Summary

We are looking for an elegant, warm, and guest-focused Hostess to be the face of our outlet. The ideal candidate has excellent communication skills, a welcoming personality, and experience managing guest flow in premium casual or fine-dining environments. This role ensures every guest is greeted with professionalism, seated comfortably, and provided with a seamless start to their dining experience.

Key Responsibilities

Guest Reception & Seating

  • Warmly greet guests upon arrival and create a positive first impression.
  • Manage reservations, walk-ins, and waitlists using the restaurant's reservation system.
  • Escort guests to their tables and provide menus while ensuring smooth seating flow.
  • Organise and maintain the reception area to reflect the bistro's service standards.

Guest Assistance

  • Provide accurate information on menu offerings, specials, and the dining experience.
  • Handle guest enquiries in person and over the phone with clarity and courtesy.
  • Address guest requests or concerns promptly, escalating to the Floor Supervisor/Manager when needed.

Coordination & Communication

  • Maintain clear communication with servers, supervisors, and kitchen staff regarding guest flow and seating requirements.
  • Coordinate seating to optimise table turnover while ensuring guest comfort.
  • Participate in pre-service briefings to stay updated on menu changes, events, and reservation notes.

Operational Support

  • Assist in maintaining the cleanliness and presentation of the entrance and dining areas.
  • Support service teams during busy periods with basic tasks such as offering water or menus.
  • Follow safety, hygiene, and hospitality standards consistently.

Requirements

  • 1–2 years of experience in a Hostess or guest-facing service role.
  • 2+ years of experience in the F&B or hospitality industry.
  • Strong communication and interpersonal skills.
  • A warm, polished, and professional demeanour.
  • Ability to multitask and remain composed during high-volume periods.
  • Basic understanding of reservation systems and service etiquette.
  • Flexibility to work evenings, weekends, and holidays.

Preferred

  • Experience in European, bistro-style, or premium dining restaurants.
  • Knowledge of wines and fine dining culture (an added advantage).

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Health insurance

Work Location: In person

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