Telly Caller

3 days ago

Jogeshwari West Mumbai Maharashtra, India 60faa6eb-e251-4882-a291-2109b3cb490d Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Job Summary:

We are seeking an experienced and highly motivated Sales Coordinator - Team Leader to oversee and drive the performance of our telecalling team within the Developer Lobby. The ideal candidate will be responsible for team management, ensuring lead generation, driving walk-ins, and achieving monthly sales targets through effective telecalling strategies and team leadership.

Key Responsibilities:

  • Lead, supervise, and motivate a team of telecallers to achieve individual and team targets.
  • Train, coach, and monitor telecallers to maintain high-quality calling standards and script adherence.
  • Manage daily operations of the telecalling team including assigning tasks, monitoring performance, and reporting.
  • Drive walk-ins to the project site through telecalling and follow-up strategies.
  • Maintain and improve call conversion rates by mentoring the team on better communication and selling skills.
  • Generate daily, weekly, and monthly reports on team performance and target achievements.
  • Coordinate with the Sales Managers and Marketing team to ensure alignment of telecalling activities with sales goals.
  • Handle escalations and ensure excellent customer relationship management.
  • Analyze calling data to identify opportunities for improvement and implement action plans.
  • Take ownership of team targets and ensure collective success.

Requirements:

  • Proven experience as a Team Leader or Senior Telecaller in real estate, preferably in a developer's lobby setup.
  • Strong team management and leadership skills.
  • Excellent communication, interpersonal, and motivational abilities.
  • Strong organizational and time-management skills.
  • Ability to work under pressure and meet deadlines consistently.
  • Good knowledge of CRM systems and call center telephony solutions is an advantage.
  • Bachelor's degree in any field; specialization in Sales/Marketing is preferred.

Job Types: Full-time, Permanent

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

Application Question(s):

  • How many years of Real estate experience you have?
  • How many years of Team handling experience you have?
  • Are you comfortable with Oshiwara Location?

Work Location: In person

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