Client Relationship Manager
18 hours ago
Company Description
ELITE FRAMES STUDIO is a photography studio specializing in a wide range of services to clients, including individual photography, events and parties, couples photography, corporate photography, maternity and newborn photography, pre-wedding and wedding photography, engagement photography, model photography, and commercial photography. The studio is dedicated to capturing memorable moments and delivering high-quality visual experiences tailored to clients' needs. ELITE FRAMES STUDIO is known for its artistic approach, attention to detail, and exceptional customer service.
Role Description
This is a full-time, on-site role for a Client Relationship Manager based in Bengaluru. The Client Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their photography needs, and ensuring exceptional service delivery. Day-to-day tasks include managing client inquiries, coordinating schedules, communicating with the photography team, addressing client concerns, and ensuring all projects are delivered on time and to the highest standards.
Qualifications
- Strong interpersonal skills, relationship-building abilities, and communication skills
- Experience in customer service and client management is preferred
- Proficiency in organizational and time management skills, including coordination and multitasking abilities
- Basic understanding of photography or creative services is an advantage
- Ability to work effectively in a fast-paced environment while maintaining attention to detail
- Proficiency in relevant software tools and platforms for scheduling and client relationship management
- Problem-solving skills and the ability to address client concerns professionally and effectively
- Bachelor's degree in Business Administration, Marketing, or a related field is a plus
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