Desktop IT Asset Management_Bharthy Kyndryl

14 hours ago


Remote, India Coders Brain Technology Full time ₹ 5,00,000 - ₹ 12,00,000 per year
Job Position: Desktop Support IT Client: Kyndryl Experience: 5+ Years Location: Gurgaon Notice Period: Immediate to 15 Days
Job Description

Respond quickly to all service requests and incidents.  Manage incidents and service requests reported over the phone,chat, employee self-service tickets or e-mails: Recording, classifying and maintaining the integrity of data within the incident and service request recording system - ServiceNow. Online diagnosis and investigation via remote access applications and providing quality information, providing solution and routing requests or issues to the appropriate support teams, as required. Assessing the impact and risk of incidents and timely escalation.  Handling customer queries and resolving incidents which are within the scope of Service Desk using remote access software. Monitoring, tracking and reviewing the progress of an incident, and keeping the customer informed. Provide technical support for VPN related queries and issues. Manage IT requests submitted by customers – initial review and evaluation of the request, allocation to the appropriate service provider, review of progress of the request and communication to customers. Relay information updates on IT service disruptions / outages to customers.  Provide management information and reports on IT service trends. Constantly work towards technical skills enhancement and always work as a team player.

• Around 2-3 years of experience in similar kind of support role.
• Good knowledge of Windows 10 OS, Office applications and virtual desktop interface.
• Strong knowledge on VPN connectivity related issues
• Familiar with Outlook 2010/2016, SharePoint 2010/2013 and other Microsoft applications for desktops and mobile devices. 
• Working knowledge of Intranet and Internet applications.
• Knowledge of AS400 Client Access
• Citrix ICA client experience 
• Knowledge of Cloud Computing, Office

  • Remote, India Coders Brain Technology Full time ₹ 2,00,000 - ₹ 6,00,000 per year

     Job Description -Manages clients or their own company Citrix system and its other technologies.-Checking and controlling the server, and offering solutions to its problems.-Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others.-Help in organization and management of the...


  • Remote, India Luxoft Full time

    **Project description**: About the client: Our client is a US subsidiary of a global financial house working in multiple markets and asset classes. Our team: Rapidly expanding 140+ strong distributed teams developing and supporting a range of client projects and requirements. About the project: We are currently looking to expand our team with an IT Asset...


  • Remote, India TeamLogic IT Full time

    **Synopsis**: **Senior Systems Administrator Responsibilities**: Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. **Use remote tools and diagnostic utilities to aid in resolving support requests.** Perform hands-on fixes at the desktop level when remote tools are not...

  • Graphic Designer

    7 days ago


    Remote, India Quest Global Technologies Ltd. Full time

    Job Title: Graphic Designer - Blockchain Projects Focus Location: Remote/On-site (Indore) Company: Quest Global Technologies Job Overview: Key Responsibilities: Create high-quality illustrations, icons, and branding assets using Adobe Illustrator & Adobe Photoshop. Produce promotional and explainer videos, including animation, motion graphics, 3D videos,...


  • Remote, India DKMZ Inc Full time

    As an Amazon Graphic Designer, you will design visually compelling and high-performing assets for Amazon product listings. You will collaborate closely with marketing, product, and content teams to ensure every visual element aligns with brand standards and enhances the customer experience. **Responsibilities** - Create high-quality main product images,...

  • Support Intern

    3 days ago


    Remote, India MRR IT Services Full time ₹ 50,000 - ₹ 60,000 per year

    Position: Internship (Night Shift)Duration: 2 MonthsWork Timing: 6:00 PM to 2:00 AM (Night Shift)Working Days: Monday to FridayStipend: ₹5,000 per monthLocation: RemoteAbout the InternshipWe are offering a 2-month internship opportunity for candidates who are eager to gain professional experience and enhance their skills. This role is ideal for individuals...

  • Etl Tester

    5 days ago


    Remote, India MindTrilogy IT Solutions Pvt. Ltd Full time

    **ETL Tester(SQL + ETL + SSIS)** **Experience:6 - 10 yrs** **Budget : 120LPM** **Shift: 11:00 am to 8 pm** **Working hours :8 hours per day** **Duration: 6 Months** **Must be ready for BGV/Contact details mandatory** Must-Have Skills 6+ years SQL development and database management experience Test and validate ETL processes using SQL and SSIS for...


  • Remote, India Feonix IT Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company: Feonix IT SolutionsLocation: Remote (Work from Home)Experience Required: Minimum 2 YearsEmployment Type: Full-TimeAbout Feonix IT Solutions:Feonix IT Solutions is a dynamic and growing organization specializing in providing top-tier recruitment and staffing solutions to clients across various industries. We are expanding our healthcare recruitment...


  • Remote, India Dezy It Full time ₹ 8,40,000 - ₹ 10,00,000 per year

    We're looking for a passionate Visual Design Intern to join our creative team at Dezy It, a startup building AI solutions that are reshaping healthcare experiences.You'll get to:Shape brand identities and design assets for campaigns, websites and social media.Create UI/UX designs that bring our AI products to life with clarity and beauty.Collaborate closely...


  • Remote, India Milestone Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...