Associate, Indirect Tax

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is looking for a highly motivated and passionate Indirect Tax Associate to join its Tax function. This role will be part of the Global Tax Team and will support all US indirect tax compliance, reporting, audits and special ad-hoc projects. The position will be based in Chennai, India and report directly to the Indirect Tax Manager located in the United States. This position can avail of a hybrid working environment.

Work Mode: Hybrid (2-3 days in office)
Work Location: Chennai

Shift timing: 2 PM to 11 PM IST (Cab will be provided)

About this roll* (Responsibilities)

• Ensure timely and accurate indirect tax compliance: This includes US Sales and Use Tax Compliance. Collaborate with our external compliance provider to maintain complete and accurate data, extract data reports from Vertex, NetSuite and ZIP to prepare and reconcile return workpapers, review detailed workpapers and seek manager approval prior to submission.
• Prepare indirect tax Reconciliations: Responsible for extracting sales and purchase reports for inclusion in periodic indirect tax reconciliations. Assist in preparation of quarterly accruals and reconciliations for SOX control purposes.
• Manage indirect tax processes:  Take responsibility for documenting all indirect tax processes and policies. Proactively monitor and update the indirect tax filing calendar. Assist with responding to notices and information requests from taxing authorities. Support with indirect tax audits as required. 
• Provide indirect tax expertise: Conduct detailed indirect tax research and analysis related to Toast's products and services (both new and old)  in current and future global markets, documenting findings and staying informed about current and potential tax laws and guidance. 
• Drive indirect tax process improvements: Proactively identify weaknesses in current processes and procedures relating to indirect tax matters and identify solutions including automation so that issues are resolved in a timely manner. Support the tax technology roadmap, assisting with implementation, testing, tax engine configuration, and reporting requirements. 
• Foster cross-functional collaboration: Work closely with Accounting, Finance, Product, Legal, Systems, and Operations to ensure tax compliance and support business objectives.

Do you have the right ingredients*? (Requirements)

• Available to work 2pm-11pm IST in order to collaborate with Tax Team based in USA
• 3+ years of relevant indirect tax experience starting in Big 4, law firms (supporting international clients) and progressing to a role in the technology industry preferred.
• University degree, with advanced degree or professional qualification in tax, law or accounting preferred
• Strong tax research skills using databases like RIA Checkpoint and CCH
• Experience with data analysis and automation tools (Alteryx, Power BI, or similar) a plus
• Proven ability to work collaboratively with diverse groups and establish ongoing relationships
• Ability to effectively influence and communicate cross-functionally within the business
• Fluent English 
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)

Special Sauce*:

• Exceptional organizational, communication, and problem-solving abilities
• Ability to identify and apply core indirect tax concepts in a business context
• Ability to explain complex tax matters to the business 
• Self-motivated, adaptable, and thrives in a fast-paced environment
• Proficient with NetSuite and Vertex O Series for maintaining, reporting, and data extraction

*We love a great bread/food pun

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out:

Apply today

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.