Service Manager

2 weeks ago

Saiyed Vasna Vadodara, India Gayatri Dimension Full time ₹ 10,000 - ₹ 50,000 per year

· Day to Day Service Operations.

· Generate service revenue for the Company - Annual Maintenance Contracts of UPS . Set-up new Annual Maintenance Contracts; terminate expired Annual Maintenance Contracts and

general maintenance of active contracts.

· Maintain excellent relations with the customers and maintain close communications and co-ordination with principal team representatives and internal team.

· Independently troubleshoot and solve technical problems and service issues for UPS at customer site or assistance to Service engineers/technicians present at customer site.

· Supervise a team of service engineers/technicians of UPS and support their day-to-day operations.

· Train and coach, the service technicians/engineers about complete range of UPS products for better customer service and operations.

· The job might require Field Work, Travel and Customer contact.

· Close coordination with Principles for alignment of engineers.

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