Cisco VoIP Engineer
4 hours ago
Position: Cisco Voice Engineer
Location: Chennai / Gurugram (Work from Office)
Experience: 2+ years
Shift : As per project requirement
Notice Period: Immediate joiners preferred
Job Responsibilities:
- Must have experince with configurations and troubleshooting of Voice Gateways, Cisco Call Manager, and Cisco Unity.
- Monitor and maintain the hosted network and UC environment.
- Handle MACD (Moves, Adds, Changes, Deletions) requests.
- Manage and resolve support tickets within SLAs.
- Perform basic troubleshooting for voice, data, and UC systems.
- Escalate complex issues to senior engineers when required.
- Apply firmware updates and assist with scheduled network upgrades.
- Investigate and resolve network and UC-related faults.
- Provide reports on network performance and status.
- Assist in setting up and maintaining network and UC infrastructure.
- Monitor network activity and ensure smooth performance.
Required Skills & Knowledge:
- Bachelor's degree in Computer Science, IT, or related field.
- Basic understanding of network systems, routing, and switching.
- Knowledge of VoIP, TCP/IP, BGP, OSPF, and other communication protocols.
- Basic understanding of Unified Communication tools (Call Manager, Unity, Voice Gateways).
- Preferred certifications: CCNA, CCNP, or equivalent.
- Strong troubleshooting and problem-solving skills.
- Good verbal and written communication.
- Ability to work independently and in a team.
- Willing to work in 24x7 rotational shifts.
Job Type: Full-time
Pay: ₹300, ₹500,000.00 per year
Application Question(s):
- What is your current CTC in Lacs per annum?
- What is your expected CTC in Lacs per annum?
- What is your notice period in days ?
- How many years of experience do you have in voip?
- Please let us know your core skills in UC and collaboration side ?
- Please rate your english communication skills out of 10 (1 i lowest and 10 is highest)
- Reason for leaving current employment ?
- Have you read the Job Description and ok to perform all mentioned roles and resposibilties ?
- What are your top technical skills in Unified Collaboration , which make you fit for this current role ?
- Are you ok to work from office Gurugram/Chennai ?
Work Location: In person
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