Service Cordinator

1 day ago


Hyderabad, Telangana, India Ezone Security Solutions Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Service cordinator

  • Understanding all services currently offered by the organisation and its providers.
  • Developing and maintaining customer relationships.
  • Responding to customer enquiries over the phone, in person and via email.
  • Creating regular reports on service levels and requirements.
  • Evaluating overall service level and implementing continuous improvement tactics.
  • Meeting with clients to evaluate needs and recommend appropriate services.
  • Performing regular follow–ups with clients to ensure ongoing satisfaction.
  • Resolving client issues in person, over the phone and via email.
  • Using office computer software to enter data into databases and review and draft documents.
  • Using Customer Relationship Management (CRM) software to manage client relationships


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