E-commerce Operations Manager

7 days ago


Naranpura Ahmedabad Gujarat, India Vanyora Fashion Pvt. Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About Vanyora

Vanyora is a fast-growing women's fashion brand offering elegant, trendy, and affordable clothing, jewellery, footwear, and accessories. We're on a mission to empower women with style and confidence through an effortless shopping experience.

Job Overview

We are seeking a detail-oriented and proactive E-commerce Operations Manager to oversee the day-to-day online business operations. The ideal candidate will ensure smooth order processing, vendor coordination, inventory accuracy, and customer satisfaction — driving growth and operational excellence across all online channels.

Key Responsibilities

  • Manage daily e-commerce operations including order processing, dispatch, returns, and logistics.
  • Oversee inventory management, stock updates, and coordination with warehouse & suppliers.
  • Ensure timely delivery and quality control for all customer orders.
  • Work closely with the marketing and product teams to optimize listings, pricing, and promotions.
  • Monitor and analyze sales reports, customer data, and operational KPIs.
  • Handle customer service escalations and ensure smooth resolution.
  • Coordinate with courier partners and manage logistics cost efficiency.
  • Identify and implement process improvements to enhance operational performance.
  • Ensure all e-commerce platforms (website, marketplaces, social stores) are updated and aligned with brand standards.

Requirements

  • Bachelor's degree in Business, Commerce, or a related field.
  • 2–5 years of experience in e-commerce operations or online retail management.
  • Strong knowledge of Shopify, Woo Commerce, Amazon, Flipkart, or Myntra operations.
  • Excellent communication, problem-solving, and team management skills.
  • Ability to multitask, stay organized, and meet deadlines in a fast-paced environment.
  • Proficiency in Excel/Google Sheets, order management systems, and analytics tools.

What We Offer

  • Opportunity to be part of a growing women's fashion brand.
  • A creative and collaborative work culture.
  • Competitive salary and performance incentives.
  • Growth opportunities in brand and business operations.

How to Apply

Send your resume and a short note about your e-commerce experience to

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Work Location: In person



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