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hr cum relationship executive

2 weeks ago


Delhi, Delhi, India XCRINO BUSINESS SOLUTIONS Full time ₹ 96,000 - ₹ 1,20,000 per year

Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements

Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction

Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth

Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails

Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits

Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts

Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions

Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies

Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively

Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Job Type: Fresher

Pay: ₹8, ₹10,000.00 per month

Benefits:

  • Work from home

Language:

  • English (Preferred)

Work Location: In person