City Operations

4 days ago


Coimbatore Surat, India b3bcc892-4e1d-46df-887e-f3f59af6a8b7 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Manager - City Head

Delhivery Local Service line -

Delhivery Local About the service line A newly launched B2B marketplace in the intracity logistics business, aggregating the fragmented supply and generating volumes for them from all kinds of B2B customers (Corporate, SMEs, Agri-commodity traders, etc)

Job Responsibilities:

  • Owning and leading end-to-end city business and P&L for the local service - business planning, strategizing, and executing operations to meet and exceed targets
  • Defining, prioritizing, and executing sustainable solutions for supply growth keeping demand goals in line of sight
  • Owning a full stack of roles from Supply, Operations, Localised marketing, and Demand growth
  • Working closely with the central team and solving long and short-term issues with sustainable solutions
  • Help the team nurture partners and solve issues by coordinating with internal teams. Invest yourself in strategic client relationships and help the team grow those accounts
  • Hire, train & grow the city supply and operations team.

Key Requirements:

  • Should have 5+ years of experience with substantial experience in driving numbers, business development, and exposure to operations and marketing
  • Enjoys solving complex problems through analytical excellence and commercial acumen
  • Has strong people skills with experience in managing and leading layered teams and budgets
  • Proven track record of achieving targets - including planning, team management, and execution of plans to achieve the desired business goals
  • Key metrics understanding of logistics business (Fulfillment, pickup time, etc)
  • Partner Quality operations and partner pricing understanding
  • Category management / Fleet management and P&L understanding of different vehicles( 2w, 3w, 4w, etc)
  • Should possess a strong work ethic and willingness to get hands dirty and get stuff done


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