Cloud Systems Automation Manager

Manager of Cloud Systems Automation

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Manager of Cloud Systems Automation at Coupa: As the Manager of Cloud Systems Automation within our Cloud team, you will lead a critical team responsible for architecting, developing, and delivering the foundational infrastructure, tools, and platforms that power Coupa's SaaS offerings. You will drive developer agility, scalability, and reliability across our global cloud environment through advanced automation and cloud-native engineering practices, with a strong focus on both Windows and Linux operating systems. Your work will be foundational to Coupa's continued success as we scale for the future. What You'll Do

• Lead, mentor, support, and grow a team of engineers specializing in operating systems, container base images, and platform pipelines.
• Have an opportunity to work in a truly global organization with team members from around the world.
• Architect, deploy, and support scalable and reliable operating system solutions for both Windows and Linux Platforms in a massive-scale public cloud environment (AWS, Azure, and GCP).
• Work closely with partner teams across the broader organization, including Architecture, Security, Development, Quality Engineering, Compliance, and other Cloud Operations teams.
• Maintain inventories of Images, Assets and proper processes for upgrades and compliance are created, communicated and executed.
• Lead a time in designing and implementing robust CI/CD pipelines for infrastructure as code, ensuring consistent and automated deployments across multi-cloud architectures.
• Develop and apply relevant programming experience for automation frameworks and tooling for Windows and Linux environments.
• Proactively identify and address areas of improvement and technical debt.
• Oversee the management and administration of Windows and Linux-based servers.
• Participate in design reviews and provide operating system and platform pipeline support and leadership to the Engineering organization.
• Champion a development mindset, focusing on managing infrastructure as code, eliminating toil, and fostering a strong sense of accountability and service ownership for OS and pipeline components.
• Evaluate, implement, and support performance, capacity, and availability monitoring tools for operating systems and platform pipelines, including Observability solutions such as New Relic, CloudWatch and other similar technologies.
• Ensure all regulatory compliance requirements are met for Coupa infrastructure, including (FedRAMP, PCI, HIPAA, SOC1/2), leveraging security tooling like Twistlock (now Palo Alto Networks Prisma Cloud).
• Stay up to date with the latest developments in cloud operating systems, container technologies, tooling, and platform pipelines.
• Partner with external vendors for tools selection, licensing, budgets, forecasts and business reviews.
• Create roadmaps, plans and projects to deliver business outcomes using Jira
• Generate good documentation including runbooks, designs and workflows.
• Attend industry events.
• Participate in an on-call rotation.
• Occasional travel may be required to perform job functions

What You Will Bring to Coupa:

• A Bachelor's degree in Computer Science or equivalent, with 5 years of professional experience, including experience in a leadership or management role.
• Strong scripting skills (e.g., Bash, PowerShell, Python, Ruby).
• An ability to solve complex problems with creative, well-thought-out solutions.
• Strong runbook automation experience using Rundeck or equivalent tools.
• In-depth, hands-on experience deploying cloud infrastructure using Terraform, CDK for Terraform, and CloudFormation, or extensive experience with Chef & Ansible, specifically for OS and pipeline management.
• Proven experience deploying infrastructure as code using CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions/Workflows, or equivalent), incorporating artifact management with tools like Artifactory..
• Expertise in the administration of both Windows and Linux-based servers.
• Confidence in owning and delivering projects and issues to resolution, with a focus on large-scale cloud environments.
• A passion for excellence, natural problem-solving abilities, and critical thinking, with a drive to understand and resolve complex issues.
• A drive to change and improve the status quo of inefficient activities.
• A solid understanding of system internals and protocols, particularly as they pertain to a public cloud environment, including security best practices and the use of tools like Twistlock (Prisma Cloud), Nexpose (InsightVM), or
• Security and certificate management experience, including familiarity with vulnerability scanning tools.
• A desire to work in a collaborative and supportive work environment.
• What Else You Could Bring to Coupa (not required):
• Experience with database technologies such as MySQL, MS-SQL, and NoSQL databases.
• Relevant operating system and cloud certifications.
• Experience with DNS systems and services.
• Experience working with global teams.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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