Senior Consultant
2 weeks ago
What you'll do as Virtusa's Campaign Manager.
- Triage each campaign by ensuring details and documentation are provided and kicking off the project to ensure the correct discovery gets conducted, workflow gets followed, stakeholders are involved, and the right assets get delivered and on time
- Manage the campaign blueprints for rinse and repeat strategies and ensure the sequence of work to avoid overlap and duplication of efforts
- Create work back schedules and manage due date logistics
- Closeout jobs, including gathering success metrics and sharing with the team
- Ensure delivery of final assets and secure sign off including liaising with stakeholders and legal, etc
- Assist in forecasting and inputting upcoming asks for the various teams
- Garner stakeholder alignment across the team and with business units
- Report on SLA adherence, capacity management
- Recommend workflow improvements
- Provide guidance and support for PM tool users, and liaise with PM tool support as needed
- Track key performance metrics and analyse the results of launched campaign initiatives; Build campaign Reports
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