Senior Telecalling Officer Hospital

17 hours ago


Ludhiana, Punjab, India Sumita sofat Hospital Full time ₹ 18,00,000 - ₹ 30,00,000 per year

//Hospital Experience//

A telecaller job involves making outbound calls to potential and existing customers to promote products or services, handle inbound calls, and address customer inquiries.

Core responsibilities

  • Outbound calling: Initiate calls to potential customers to generate interest, explain products, and offer services.
  • Inbound call handling: Answer incoming calls from customers to address their questions and resolve issues.
  • Sales and lead generation: Persuade customers to make purchases, schedule appointments, or convert prospects into customers.
  • Customer service: Provide support, resolve complaints, and ensure customer satisfaction through follow-up and issue resolution.
  • Record keeping: Maintain accurate call logs and update customer records in CRM software.
  • Follow-up: Contact existing customers and leads to maintain relationships and close deals.
  • Market research: Collect feedback and conduct research to understand customer needs and market trends.
  • Target achievement: Meet daily/weekly call targets and achieve sales or engagement goals.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Telecommunication: 2 years (Preferred)

Language:

  • hindi (Preferred)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person


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