Senior Telecalling Officer Hospital
17 hours ago
//Hospital Experience//
A telecaller job involves making outbound calls to potential and existing customers to promote products or services, handle inbound calls, and address customer inquiries.
Core responsibilities
- Outbound calling: Initiate calls to potential customers to generate interest, explain products, and offer services.
- Inbound call handling: Answer incoming calls from customers to address their questions and resolve issues.
- Sales and lead generation: Persuade customers to make purchases, schedule appointments, or convert prospects into customers.
- Customer service: Provide support, resolve complaints, and ensure customer satisfaction through follow-up and issue resolution.
- Record keeping: Maintain accurate call logs and update customer records in CRM software.
- Follow-up: Contact existing customers and leads to maintain relationships and close deals.
- Market research: Collect feedback and conduct research to understand customer needs and market trends.
- Target achievement: Meet daily/weekly call targets and achieve sales or engagement goals.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Telecommunication: 2 years (Preferred)
Language:
- hindi (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
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